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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,404 reviews
  • Rated 5 out of 5 stars

    Wonderful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vac. Easy to use and no problems. Makes life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bugged me to get one, but she looks at it, so I could have just got a regular cleaner. It works well though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I haven't had enough time to give a full review

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my roomba 980 because it keeps my house nice and clean. I come home to see the lines in the carpet and know it has picked up everything. Gave it a 4 and not 5 because the little plastic clip for the filter broke. Luckily I had geek squad care and they just replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Asssitant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 dogs at the house do my chores easier loves

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my Rumba 980 vacuum every other day and my house stays fresh and clean. Every once and a while I'll vacuum with my Dyson Vacuum and it just picks up a little dirt. so I know my Rumba is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well on carpets and floors. Sometimes it gets stuck, make sure you don't have wires from cellphone hanging on the floor it will get stuck. I do my cleaning on weekdays 9am when house is not occupied. I took 1 star off because it's unable to clean in dark rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great at helping keep house clean. It is like having a magical fairy clean your floors while we're sleep or are gone. We use on hard wood floors every other day. Keeps dog hair in control.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Awesome machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great & very convenient a little robot machine which helps your life simpler and easier! I can control it remotely from my work and Voila! Cleaning job was done by the time I get home. It would have been perfect if the battery life was longer and a debris bin would be bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Takes its time but its worth it. The WIFI access alone with the app is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wife loves me again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife says this is the best thing I have done in 21 years of marriage. No more arguing over who's going to vacuum on the weekends, we just run it during the week while at work. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just one thing. Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a german Shepard and this is a life saver. Makes us want to get another roomba and GSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have dogs you need a Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Roomba for my wife for Christmas as a give of time not an appliance. I was skeptical that the Roomba could handle the hair from two labs plus grand dogs that visit. I asked the Best Buy associate "Dakota" a ton of questions which he answered with confidence and with the 30 day trial period sold me on making the purchase. It was a great decision, my wife loves having a clean floor and the time saved from vacuuming. My wife has name the Roomba "Stella" and can be a bit obnoxious talking about how great a job she does. The Roomba does a very god job with the dirt and dog hair. If there is a clear path to an area will be clean. My wife is happy and enjoys not having to spend her time vacuuming.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Better than the 860

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 860 quit after 20 months but had purchased warranty so exchanged to this one. Much stronger & larger. Holds more dirt, too. We have 4 large dogs so love not having to dump it as often. Only problem is that it is very loud. We only run it when we are not around.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Cleaning Robot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot - Roomba 980 is by far the best floor cleaning robot; easily switches from carpet to tile and the app makes it easy to tell if the robot needs emptied or stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second roomba, but first with WiFi connectivity and i must say i love it. Picks up tons of dog hair and even the tiniest of crumbs. Does a great job on thick carpets as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba works well and cleans the house meticulously, the Wifi option is perfect because we can start it even if we are on vacation or not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba! We use it everyday! The only problem is we have a couple shag rugs and it has s hard time maneuvering on them, even with the carpet boost. I guess they are just too thick! But other than that it's great! I didn't realize how much dirt/dust/dog hair was on my floor!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home appliance product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my roomba 980!! It makes life on the go so much easier to keep up with my housekeeping duties of sweeping and vacuuming. The irobot roomba app is so easy & convenient to use for roomba.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Time Saver for Sure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba works really well. It gets under furniture and does multiple rooms and then returns to its dock to recharge. Highly recommend this product as a real time saver!

    I would recommend this to a friend