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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,404 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the 980! It does a great job and it is amazing how much it can learn about your house. We bought a second one for our upstairs!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is the best! I love being able to turn it on even when I'm away from home. It is an updated version so it cleans even better than ever and doesn't bump into things like the older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how easy/simple it is to use. It has made my life a lot easier. I have two dogs that shed that like crazy & now I can have the vacuum scheduled to run while I am not home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well..has difficulty getting under some thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to a good job but has difficulty getting under some furniture and into corners.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i7 is an upgraded 980. I enjoyed the 980, but love the new i7 and new app features. The new app is handy when I need to select a specific room to clean. Plus the i7 is quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to the house

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intelligent vacuum. Easy to use and setup. App is great addition and like how you can start it with the app too if you’re away from the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased two other remote vacuums in the past but the were less expensive and didn't work as advertised... however, after 1 month with this model I'm am sold that the technology is now good enough to make this a worthwhile purchase! Very pleased with this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iRobot was a mother’s day gift. I love it for cleaning up my german shepherds fur.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 980 with the carpet boost. We have 3 dogs and 4 cats and 3 boys. This machine is awesome! The only one negative would be that is a little loud, but it was well worth the money for us!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a golden retriever and two cats that shed like crazy, and the 980 gets EVERYTHING. I thought hard about whether to spend the extra money to get the 980 and it has been fully worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely impressed! This has saved us soooooo much time. We don't have a yard yet at our new house and the roomba has made it feel like we're all caught up with all the dirt the dogs bring in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best having dogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba 980. Easy to clean. With having 2 Golden Retrievers in the house don't have to worry about the hair balls all over the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior owner of the I-Roomba 600 series. The model is far superior to any of the other models made by I-Roomba and worked so much better than the Dyson 360 i robot vacuum. Highly recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a smart robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. Maybe the previous iRobot versions work ok but this is one dumb robot that will frustrate you. Mobile app is ok and turbo mode on carpet "ok" but the iAdapt feature to find its way around house is more like iAdummy. It frequently shut down because it requires "adequate light" to work properly (quote from manual and tech support) or it will get lost and just quit in dimly lit corners, closets, or on cloudy days and I can't leave the lights on just so this thing will work. It also stopped working if the wifi signal is interrupted. I returned this and bought a different brand D shaped robot vac instead that uses laser to find its way around with no problem needing adequate light. It was also cheaper and I have been very happy with it so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits everywhere and is very very powerful. Standing and manual vacuums are as or less powerful. App is great . Easy to mantain. A little noisy but not too loud to be a vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So...lazy...they should make a review bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved me gallons of time vacuuming my house. Well, let's be real..if it weren't for this robot my house would never be vacuumed so it hasn't saved me any time. Less dirty socks maybe? It's a little on the expensive side but I'm pretty happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Roomba clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I can cut it on and shortly my floors will be clean. It goes back to the deck when it needs charge and will resume once the charge is complete. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I've ever made! Having this iRobot has saved me so much time not having to vacuum. I get so much more accomplished around the house with the help from my Roomba! I was really amazed at how much this little robot picks up. I had a few problems with it getting stuck under furniture. But they include 2 little towers (the real name escapes me) that send out a signal and stops the Roomba from going under those pieces of furniture. This is a fantastic product to own. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but have been overall pleasantly surprised at how great a job this does. Very easy to use and set up. Just turn it on and let it go. No worries or hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Hard working vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roomba 980 does an amazing job cleaning both our hardwood floors and carpeted rooms. I cant believe how much dust it picks up. I wouldn't want to be without it.

    I would recommend this to a friend