Customer Ratings & Reviews
- Model:
- R980020
- |
- SKU:
- 4340000
Customer reviews
Rating 4.6 out of 5 stars with 1404 reviews
(1,404 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item has been a great addition to our busy life. Only complaint is that if you want it to focus on a specific room and bring it to that room it can't get back to the home base on it's own. Besides that it does a great job.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great Robot Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job of cleaning hardwood floors and carpets. Low profile so it can go under lower furniture. Senses stairs so no need to put up barrier. Areas of improvement: won't go over thick rugs, can't specify a particular area to clean
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
IROBOT - Roomba 980
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I have bought lately. This vacuum saves you a lot of time by doing the cleaning for you. I'm thinking about buying another one for the upstairs.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Roomba-lala
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy cleans my house everyday and leaves it as though I hired a professional to do it. I'm absolutely in love with this robot. The investment is totally worth it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience in store and ordering item to be shipped to my home! This Roomba is awesome! It was a gift for my husband, but we both are enjoying the clean floors!
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works great. The only issue I have is the bin isn’t that large. However, if you let it run and empty it every day eventually your home will look like new. I have a long hair German shepherd and it has no issue with the hair.
I would recommend this to a friend Rated 4 out of 5 stars
Great! (once it learns your home)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our Roomba 980 now that it is acclimated to our home's layout. At first, cleanings would take 3-4 hours and there would be spots completely missed. Now, after it has mapped our home several times, it is much more efficient, and we can pick the right time to start it from the App while we are out. It is excellent at picking up pet hair, and leaves amazing "vacuum lines" for those of you who are into that. We use the barriers to keep it from wasting vacuum time on lesser used areas of our home, and then remove them for occasional cleanings. One word of warning, use door stoppers in smaller rooms (ie: powder room, laundry room), because it may close the door on itself and then use all the battery while trapped. Overall, we are very happy with our purchase!
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 5 out of 5 stars
It is nice to have an automated vacuum..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do just fine, dust bin isn't very large, but works fine...filter cleans easily.....vacuum re=starts, and resumes cleaning task after re=charge.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. My house has never been so clean from any other vacuum. It gets all the pet hair when other expensive vacuums can’t. Highly recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
great upgrade compared to 800 roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba is more intelligent and avoids obstacles much better than the previous generation. I like how it cleans, then comes back to recharge before continuing.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wow, that’s what she said
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I ran it for the first time and I showed my wife what it picked up, all she could say was “wow” and she was sold. She has not stopped using it since.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Sometimes has trouble finding its way back to its charging base, but does an excellent job on carpets. I have it programmed to clean everyday. I really enjoy coming home at the end of the day to freshly vacummed carpets.
I would recommend this to a friend Rated 5 out of 5 stars
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In our mid 70's and this is a great aid for both of us. No more vacuuming for 2 or 3 hours twice a week. Yes, on the first two or three outings it got hung up under recliners, some couches, around tables, etc., but it seems to learn pretty well. It does have an issue with a sofa sitting on a wood floor with a carpet under it. The Roomba seems to get hung up more often in that and similar spaces, so we just block that area.. Honestly helps both of a a great deal and the wife seems to really be getting used to it and has named it! Yes, it's expensive but at our age it is a great help.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it! It keeps our floors clean!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have two dogs which shed horribly and needed help! The IROBOT was exactly what we needed! We now have clean floors and do not have to spend hours vacuuming!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best one yet! Does a great job. Works with Alexa commands very seamlessly. Just enable the skill. My great-granddaughter can operate it with ease.
I would recommend this to a friend Rated 4 out of 5 stars
Irobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never have had one, but this works better than I ever expected
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Kick back relax and clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the robot vac. Always surprised at how much this thing picks up. Works best on open spaces and one room at a time is the only drawback.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing sweeper!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very skeptical about a vacuum that small doing a good job however it does a better job on my wood floors and carpet than anything else I’ve used.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Why did I wait so long to buy one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Does get stuck and lost occasionally but who cares. It does an amazing job on the hardwood floors and the cat's fur, which is everywhere.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most easy way to clean your house without any effort. Connect to your wi-fi and let her work. The best thing u can contol anywhere with the app.
I would recommend this to a friend

















