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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,404 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Roomba to help with dog hair on our wood floors. It does a great job navigating and cleaning the floors. I can say that it was worth the price to us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Didn’t know how much I’d love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize how amazing this product would be! I use it multiple times a day! We have 3 dogs and the Roomba keeps my floors looking great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new roomba!! I don’t know why I haven’t had one before! Cleans way better than the Neato! Definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Extra Battery Life Makes This One Worth Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba 980 lives up to its premium price with a much longer battery charge and extra features compared to all other robot vacuums on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It is my best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my life is so much easier with Roomba. it is very efficient and my house is spotless. I truly love this device and will highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret the rumba! It has gone with me to every home I’ve had. Carpet and hardwoods! One year later and I’m still loving it

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    best for hard surface floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great on hard surfaces, unuseable on thick rug since it doesn't always make the climb from flat surfaces to carpet, ocassionally just stops for no reason; picks up dog hair and primarily used to keep all our tile floors clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great help around the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is great.Does a fantastic job of cleaning.The only problem we have encountered is that it sometimes get stuck under our coffee table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun and it works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver! My hubby doesn't do housework anymore due to a bad back, and this has been great! It was great fun watching the cats. They weren't sure what to think of it, but they have gotten used to it and don't follow it around much anymore. It also keeps us from getting cluttered up because of the scheduling that I do every other day. it's scary how much it picks up each time! Especially with pets. Glad we got the 980. It was expensive, but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife LOVES IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wonder if it will last?It needs a larger dust holder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The 980 is an excellent robot vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot vacuum! Picks up a lot of debris a pet hair on a daily basis. Easy to set up once home, the app is very useful. My wife loves her!0

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works very well, suction capacity is very high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Roomba 980. It does a great job of cleaning. It does a good job of covering the entire house most of the time. iRobot needs to work on the App to get a 4 star rating from us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Roomba 980! It does a fantastic job and is a big help. Especially with having kids and pets!! I highly recommend this product!!

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Great for everyday clean up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders for clean up and three German shepherds in the house. Wish the clean out bin was a little bigger but it saves me a lot of time for Daily cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum exceeds my expectations. Our floors have never been cleaner. We have wood and tile flooring and our two dogs keep the vacuum busy!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Does a terrific job on pet hair. This saves me so much time! Cleans a large area before storage is full. The app is nice to have also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device. Best Buy, no pun intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. No work, just plug it in, set a schedule and let the iRobot 980 do the cleaning. Can also easily run it from the app on my cell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so helpful, everyone need have one in our house

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the WiFi and mapping of my home this has been a great purchase... oh and it cleans fabulous! From hardwood to bathmatts it rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not even bother with the competition. This Roomba does an incredible job, and my great room looks like it was professionally vacuumed (lines).

    I would recommend this to a friend