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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,404 reviews
  • Rated 5 out of 5 stars

    Must have for a consistently cleaned home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba! We have Ruby cleaning every day and it is AMAZING to have her around keeping up with all of the cat/dog hair and other dirt particles we hate stepping on all of the time. Keeps our home looking great. Ruby gets stuck sometimes or we forget to empty her trash bin but those are the only problems so far. The app is really cool as well so you can see where Ruby has cleaned and how long it took. We've also hooked her up to Alexa if we need to control her with our voice. Well worth the purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have previously owned a Roomba vacuum. This model is cleans better than we could have expected. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. Easy to set up and you maintain it yourself with easy to follow directions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Floor Gets That Dirty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the major concerns I had before I unleashed my Roomba was whether it was going to pick up the dirt? Well I need not have worried. Now I am shocked that my carpets really have been getting that dirty. It does a great job and has no trouble filling its bin with dust, dirt and cat hair. Great product and almost glitchless. Occasionally it gets hung up in complicated floor patterns but those are so severe it is understandable. Overall it does a very good job ending my vacuuming concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cat loves to watch it! It actually does a great job, picking up a lot even immediately after vacuuming with the Dyson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot - Roomba 980 Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works allot better than previous models. With the new 'Beater Bars' (versus the brush style), agitators, the sweeper is less prone to jamming up on strings and hair. The model 980 has a camera & WIFI, that keeps the sweeper from ramming objects and makes the sweeper more efficient in doing it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    My angel roomba!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My angel! Works great on pet hair. Carpet and floor are free of dust and little things.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and easy to empty. It's a little loud but not too bad. You would still want a small vac . to do quick pick up messes because it doesn't work well for just an isolated area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does well for new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a versitile cleaner. Once you understand how to use it it save a lot of arm action over regular vacum cleaner. With a spouse who had shoulder replacement this was a God send for her.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been begging me for one of these for a long time and I did NOT want to get it... Very very glad I did. It works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tile and hardwood floors. I also have a cat. This vacuum does a great job taking care of the daily dirt and hair.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best irobot you can buy. Works really well. The trap is a little small and does need to be emptied after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWEsome! I can’t believe how well it cleans. Even the hard floors are clean and dust free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Ronda Roomba!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate vacuuming so perhaps my score is because I no longer do that. I do have to empty it daily and it does require occasional cleaning and rare parts updates for things like rollers and edge brush. It has been running daily in our house now for almost 2 years and still cranking. I did try to buy some of the replaceable rollers off amazon cheaper than the factory parts but they caused nagging issues so I switched back to the factory parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better then my Neato D5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had 4 Neato D5 robots due to them failing after 3 months. At some point I had to say enough was enough. I decided to go with the 980 because of all the positive feedback and reviews. Let me tell you, THIS THING IS A POWER HOUSE. Compared to me old Neato D5, the 980 grooms and deep cleans my carpets. Its truly amazing what the 980 is able to pick up every time I run it. If your looking for the best robot vacuum, this is one the. I wouldn't recommend Neato

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Roomba we have purchased. It does a nice job cleaning both the carpet and hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just area rugs and hardwood floors. It transitions perfect from the two! My floors have never stayed so clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the IRobot Roomba 980. I have a large area of tile flooring. I let her go and she works hard to pick up dust and dog hair. I'm always surprised when I have to empty the dirt tray! She does a great job. I do have to keep moving her home base around so that she goes into different rooms. If I didn't, she would never go in all the rooms. But, once I do, she cleans that area and surrounding areas until she needs to recharge. I am happy that I have her in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Roomba 980. Powerful and worth the extra money for more power and longer lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my life so easy. I love the set up schedule if I can get my dog to leave it alone would be great!!!

    I would recommend this to a friend