Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,404 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Romba. It does an amazing job cleaning ... better than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit skeptical on how the iRobot would operate throughout our entire first floor and it well exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone - I've run it 2 or 3 times a week now and it still surprises me how much it picks up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Romba. I love that it has an app that you can control what it is doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't live without

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things you never knew you needed. We love our Roomba. He is perfect. Love the fact that I have the app to see when he finishes his job or even gets himself stuck somewhere. The cons is he continues to try to get unstuck until battery dies and with that getting all searched up in the process. Not pretty and mine is brand new now with Scatches. Second thing I wish he could go back to his charging station and empty himself into anther small area so that he can continue his job. (Maybe someday)The dirt compartment is so small and my hands get dirty emptying it. Last he doesn't always making it back to the charging station.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot vacuum, I have it run once a week while I am at work and keeps my carpet and tile clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 980 has been awesome. We have two small children and a dog so the 980 has been a huge time saver for us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so great!!! I wish I'd purchased it sooner!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE! It has been wonderful so far! I'm amazed how much it can pack into it! Should've taken the plunge sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans the whole house!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba works better than I anticipated! Love that the app shows me a map overtwhere that has been cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you do not like vaccuming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great, my cat likes thinks it is a friend to play with, she enjoys it as much as I do

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice and Easy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two dogs and a cat, this roomba is a must have if you don`t want you house full of fur!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. My wife really appreciated the time saver for her but it took my dog some time to get comfortable with it.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roomba, I have it clean every other day, I have two dogs and it really picks up a ton of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Secondary Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at keeping my place clean. Only issue with this vacuum is that it does not have laser guidance so it does bump into items and does not clean in dark rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum +++++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing. We actually save hours a week from walking around the house with a vacuum. It is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't be happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new "toy"! I love pushing the clean button or scheduling a cleaning. The only thing that I am not in love with is the battery life. I don't have a very large home but I believe the battery is being drained when vacuuming carpeted areas. This would be the two guest bedrooms. But when those areas are not included in the scheduled cleaning areas (simply close the doors to the rooms) then the cleaning get can done on one charge.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great on pet hair!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product, though pricy, so far, has been worth it. The convenience is only matched by the superb job it does on my floors. The only negative would be the noise. It's a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works every day to keep my house clean and does a great job! Good battery life and great power!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works as it should and does an excellent job cleaning the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pinnacle of Bots

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Irobot roomba's. If you'd like a robot that gets it done that you don't have to baby sit then this is your robot. Also, I really like the fact that this unit has their "power boost" feature. In my opinion, a must have if you have carpet in your home. And their " customer care " folks are 5 star at Irobot. Just buy it, you'll be satisfied.

    I would recommend this to a friend