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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,404 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans my carpets and hardwood floors without any supervision. Kids like watching it go around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does a great job on the dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can program it for the entire week from my iPhone and off it goes. Easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does a great job on hardwood or carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the job our I robot does. We still have pick up some things for it to able to clean under.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job vacuuming the house. Great for a 1 story condo. This rhoomba was worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! We just recently got a dog and this runs everyday and keeps our carpets looking perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever! If you have dogs and are constantly sweeping this is definitely a robot for you.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum yet! This is our thi D Roomba and they keep getting even better!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba dies a great job cleaning all over better than my upright vacuum. Only issue is it seems to forget a bedroom from time to time and has to be reset from scratch.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hard wood floors, a few area rugs, and no pets. Works great, a little loud if I'm at home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, picks up all the dirt, pet hair and more, I LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing robot!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is awesome!!! At first I had a little trouble with the setup, but it was more user error than anything else. I was criticized a bit for spending the money on this, but it's worth every penny! Now that I can control it with Alexa, I don't even have to get off my couch!! This is year another contribution to my laziness and impending oppulence!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Roomba. My 780 moved upstairs to clean. I am so happy with the improvement from my 780 to the 980. My favorite feature is the rollers and the fact they are not brush heads. I have 3 cats and one sheds terribly. It is so nice to not have to cut loads of hair out of the brush roller. The app is great also, the map feature is awesome. I plan on replacing the 780 upstairs with another 980 after this purchase is paid off.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Interesting machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first, bought it for my wife for her birthday. She loves it & it does an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Cleans good but gets stuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good but gets stuck on our rug a lot just like the cheaper model. The app is awesome. I think the vacuum is overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome!!! More than I ever imagined. And they have A-1 customer service also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I was tired of vacuuming every day and this makes it so easy

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is an amazing step into the future! Just set it to start and let it do your dirty work for you!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's expensive. But we had purchased another brand that was much cheaper and this works much better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Product with very little Effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works excellently unbelievable cleaning picks up everything wait for a sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Roomba 980

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works unbelievably well. Simple interface. Runs 2 hours without a charge. Excellent per hair pick up.

    I would recommend this to a friend