Customer Ratings & Reviews
- Model:
- R980020
- |
- SKU:
- 4340000
Customer reviews
Rating 4.6 out of 5 stars with 1404 reviews
(1,404 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
She’s a hard worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t regret buying this vacuum even though it was quit pricy. She gets the job done. I have pets so there is always an issue with hairs everywhere. However ever since I bought my roomba there is no more hairs!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. easy and smart.. love this robot
I would recommend this to a friend Rated 3 out of 5 stars
Great Vacuum but had an issue with transition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum suctioned great! We ended up returning it because it had an issue with transitioning between the hard wood and carpet. It picked up great and the suction was amazing. But we have a large area rug that it couldn’t get on.
I would recommend this to a friendRated 5 out of 5 stars
Convenient and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this vacuum due to installing wood floors. The vacuum pick up my German Shepherd's hair and even fine dust and leaves my floors looking great ! It takes the Rumba 2hrs to do our whole house. Approx 2,000sqft.
I would recommend this to a friendRated 4 out of 5 stars
Great product, it cleans as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works just fine, it takes several hours to clean up my house but it goes back to his charging station and resume cleaning. I'm happy. it has an integrated camera, don't know and I don't see how it use it as it looks to clean exactly as previous one I have with not camera except for the resuming part.
I would recommend this to a friend- Cons mentioned:Dustbin size
Rated 2 out of 5 stars
Inconsistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it actually finishes an entire cycle it is great but those days are few and far between. I can rarely connect with it via wifi. It often has error messages and can't complete the clean. I have set the scheduled cleans and it doesn't go as advertised without me manually pushing the clean button. It gets lost and doesn't make it back to its base to recharge. I have it located on a very simple level of my house. The trash bin is small and has to be emptied when it actually completes one or two cleans. I have a low traffic house without pets. If I would have known ahead of time about the wifi issues I wouldn't have paid the extra several hundred for the unusable technology.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Leave the vacuuming to Rumba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We read the reviews and thought why not give it a try. We are so hoppy we did the Rumba 980 does an awesome job! We where a bit worried about our Saltillo tile floors but the Rumba handles them with ease.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This runs great and with the app it's set it and be done. Starts itself and returns itself. Just have to empty it. App on my android is great and I was able to set it up with my google assistant.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my roomba - it's everything I was expecting and more - vacuums my carpet so good and cleans along the base board - wish I had bought it sooner - perfect for me because I'm not able to use regular vacuum
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We named her Rosie like the Jetsons. She does an amazing job. Using 3 times a week keeps down the dust. The phone app works perfectly. You won't be disappointed
I would recommend this to a friendRated 5 out of 5 stars
Love It!! It really does a good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was quite surprised when we used it for the first time. I have 2 labrador retrievers & it did great job picking up the dog hair. I must admit I was quite sceptical to spend the money but it is well worth it!!!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine. Easy to use. App is great. Have to empty it each time it operations not because the bin is too small but because it picks up some much dust in what was, I thought, a clean house.
I would recommend this to a friendRated 4 out of 5 stars
Over all, good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well, but does get stuck almost every time under living room chairs. Also make sure not to have anything loose on the floor, it’ll suck them right up and block the extractors. On a good note, we’ve found several of my daughter’s earrings we thought were lost to the gods.
I would recommend this to a friendRated 4 out of 5 stars
Does great job. Still some minor issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a house with tile and rug floors. Unit does really excellent job cleaning both surfaces. Just fire it up and it does the rest. It has a high pitched whine that bothers some and it occasionally gets stopped by low furniture and shaggier than usual rugs. Does great on "normal" carpets.
I would recommend this to a friendRated 5 out of 5 stars
Time saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great. I have 2 dogs that shed constantly and using the Roomba helps to keep on top of all the floor debris and pet hair. I only have to sweep about once a week for a deep cleaning
I would recommend this to a friendRated 5 out of 5 stars
Best Investment made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended item. The house stays clean. I don’t like walking on a dirty floor barefoot and the roomba makes a big difference! The bin is always full, which means it is doing the job!
I would recommend this to a friendRated 5 out of 5 stars
Let someone else do the work!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh, man, if you have tile floors, this vac is for you!!! Does a good job on rugs, but new ones are still shedding and fill the small dustbin pretty quickly. Love this product and may buy another.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
is disappointing because it does not find its home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Rhomba does a good job of cleaning, but it is eratic. It will go sen a message that it is stuck on cliff, because it can't make it onto an area rug. It often stops in the middle of the room because it can't find its home.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Amazing! Works for 3 dogs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing robot, this picks up the amount of fur for 3 dogs. Only recommendation is to do it once a day. Very efficient and effective. The smart capability works great with our Google home.
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This robot vacuum is excellent. Navigates well, battery life is good, doesn’t require too much maintenance. This one almost never gets stuck or lost. Great buy.
I would recommend this to a friend

















