Customer Ratings & Reviews
- Model:
- R980020
- |
- SKU:
- 4340000
Customer reviews
Rating 4.6 out of 5 stars with 1404 reviews
(1,404 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great choice for our home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this model to touch up our floors between vacuum sweeping. It exceeded our expectations. Does a great job on both carpet and tile. The technology is amazing.
I would recommend this to a friendRated 5 out of 5 stars
Overall pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has loved this since she got it for Christmas. It's had minor little snags but some of these were our failure to clean major issues first. Overall, quite pleased.
I would recommend this to a friendRated 5 out of 5 stars
So happy with Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an earlier version a few years ago that wasn't nearly as powerful as the newest 980. It helps us save so much time not pulling out beds and under tables. Love the robot!!
I would recommend this to a friendRated 5 out of 5 stars
I like it, the wife loves it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My brother had one of these when we visited his home. We were so impressed with his that we bought one within a couple of weeks later. Haven't dragged out the upright since.
I would recommend this to a friendRated 5 out of 5 stars
House is always clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! House is always clean without having to give it a second thought. Only problem is that it does not run on black carpet...thinks it's a cliff. Haven't found a work around.
I would recommend this to a friendRated 4 out of 5 stars
Great Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great tool to help with cleaning. Picks up all dirt and pet hair on my hardwood floors. The only down side is that it can get stuck under furniture so don't leave it unattended. Cleaning the unit can be tedious. The manual or app doesn't help much.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is scheduled to vacuum my 3400 sq.ft. home daily at noon. It's been nice not having to vacuum myself with having five inside dogs that shed. No regrets spending the $$$$!
I would recommend this to a friendRated 5 out of 5 stars
Never had cleaner floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does a great job picking up daily dirt. It does take about 2 hours of run time to clean my 1000 sqft apartment, but I have it run while I'm at work.
I would recommend this to a friendRated 5 out of 5 stars
Surprisingly good vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly good vacuum that covers our whole house. Usually fills up with dog hair and dirt before battery dies after 2.5 - 3 hours. Excellent coverage of entire floor!
I would recommend this to a friendRated 5 out of 5 stars
Creepy, yes. Awesome, yup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I have three dogs, I bought a brand new house 3 months ago, still haven't had a vacuum yet. Love this little dude! But he likes to get stuck underneath the couch.
I would recommend this to a friend- Cons mentioned:Mapping
Rated 1 out of 5 stars
Not a smart machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. It doesn’t sense the invisible walls and mapped my house all wrong so it failed to clean certain areas. I don’t know how to wipe the memory and start over.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Works for pet hair.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very useful in the house. It cleans when you’re busy. It does not pick up every single dirt, you can feel some dust left on the floor. You don’t need the app really. I would go for the 800 series next time to save money.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really does work and the best part is that it can go under beds and dressers. Which means if you have animals it will get all that hair left normal cleaning doesn't.
I would recommend this to a friendRated 5 out of 5 stars
Love Love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Makes life easier. Can start anytime from anywhere with the app. Have dogs and use almost everyday to keep the dust dirt and hair to a minimum.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was Skeptical at first but my Irobot is amazing. Very smart and affective. I love that I can see what has been done or not through the app and any errors
I would recommend this to a friendRated 5 out of 5 stars
Always clean floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking forward to using on the new laminate floors. To be able to control if not home and find out company is coming to sweep the floors before we get home.
I would recommend this to a friendRated 5 out of 5 stars
The best things ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't trust in this kind of technology but iRobot was the best purchase that I made. It worth spend the money for it. I love it!!!!! Excellent product and quality.
I would recommend this to a friendRated 5 out of 5 stars
Love It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes life a lot easier to run at night. We have two cats and twin toddlers. Does a great job with keeping up with dirt/crumbs/cat hair in a busy house.
I would recommend this to a friendRated 5 out of 5 stars
Really cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is very cool and exceptional on how it operates. It is very smart and adapts well to it's environment. On top of that, it does a great job cleaning
I would recommend this to a friendRated 5 out of 5 stars
Nice time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roomba 980 was a nice addition to our home. I got the 600 series and didn't like the random way that it operated. I upgraded to the 980 and it does a fine job.
I would recommend this to a friend

















