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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,404 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba. It cleans while I'm away at work and with a dog in the house it has been great about keeping the hair away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The irobot is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The irobot is great but gets stuck alot needs to have a way to help it's self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just doesn't get the corners. Though there is a piece that sticks out to get the corners. I didn't find it to be long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated highly and reason for choosing this model to give as a gift to my son who has wanted this for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba works pretty well, but the Neato that I had before worked better (but it died so I had to replace it). The Roomba leaves clumps of hair behind where as the Neato didn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run it every day and it works great. Especially love the app and the map it generates of the area covered during each use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplify your life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other family members purchased and are satisfied with earlier models, but I was drawn to the advanced AI features of the 980.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say this won't replace your vacuum. I do a deep clean twice a week but let this run every night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the perfect purchase. Had another robo vacuum before but this one is simply the best. Would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one of the first Roombas years ago. This one is light years ahead. The app is great and the vacuum is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for light to med games. Great for multi tasking. It is a gaming computer so performance is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie a great helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named our Roomba Rosie, she does a great job. She is low enough to go under furniture. Better than a maid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to control the vacuum with the app, it is used mainly on hardwood floors and does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have ever made. It does a great job of getting up the dirt and it saves me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it claims and was easy to get going. Did a decent job. Edges are only fair though which is not a surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The robot revolution begins here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to let it do it’s job and clean up the house like a Jetsons cartoon. What an amazing idea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver for my wife and I. With 3 kids and 2 dogs- this saves a lot of fights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is our second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and picks up everything. App is easy to use and has great features. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wished I would have had it sooner. It does the job for me while I’m at work saving me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog hair

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba. This is our second one. Bought this one to have one that connected to wifi

    I would recommend this to a friend