Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Angle. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Left. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 11. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 12. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 13. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 14. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 15. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 16. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 17. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 18. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 19. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 20. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Roomba 980 Robot Vacuum video 1 minutes 48 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • Do Your Chores with Your Voice video 0 minutes 18 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black

Model:
R980020
SKU:
4340000
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,404 reviews

  • Great vacuum!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't know why we waited so long to purchase! Great product overall. Definitely recommend!!

    I would recommend this to a friend

  • Helpful around the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for daily use, it helps me take one chore out of my list, I can set a time and the roomba will do the rest for me.

    I would recommend this to a friend

  • Just buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing in the best possible way. Spend the money and you’ll not regret it, I promise.

    I would recommend this to a friend

  • Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Roomba and I LOVE IT! I can’t wsit to upgrade to the one that dumps itself.

    I would recommend this to a friend

  • Awesone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. My floors are always clean. Makes keeping my hardwood floors clean very easy.

    I would recommend this to a friend

  • Great for husky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up my huskys hair with ease. It was also simple to set up and also connect with Alexa.

    I would recommend this to a friend

  • Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best present my husband ever bought me! Picks up so much that didn’t even know was there.

    I would recommend this to a friend

  • Buy the expensive one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line or bust on this product. Spend the extra money for the best model. You won't regret it!

    I would recommend this to a friend

  • Very easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two large dogs and I did not think this was going to handle all the hair, but it DID!

    I would recommend this to a friend

  • Great little vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum takes away alot of my ocd stress about my floors being clean. My only problem is that so far I have been unable to get the wifi/app working on my phone.

    I would recommend this to a friend

  • Love this machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to clean! I haven’t vacuumed since I got it. Much quieter than earlier models

    I would recommend this to a friend

  • Little helper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancee, we both work long days and it's nice to know that from the app you can get your whole home vacuumed with a push of a button.

    I would recommend this to a friend

  • Really good, I have been using it for two years

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, I have been using it for two years and it is really useful

    I would recommend this to a friend

  • Roomba vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and son-in-law and they LOVE it. Says it has a wonderful memory and works great

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Roomba 980

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, but fills up fast and needs constant maintenance to keep it working properly.

    I would recommend this to a friend

  • iRobot Roomba 980

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is best helper I have purchased. I liked it so much, I bought another one.

    I would recommend this to a friend

  • Best Time saver out there!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson is the best time saver when it comes to the daily traffic in and out of the house.

    I would recommend this to a friend

  • Very convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what i bought it for my dog sheds and I can schedule the Vaccum to keep up with it

    I would recommend this to a friend

  • This is the best one yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated the last model but this one is great. I like being able to do a whole room before it goes to the next room. Scheduling is nice too.

    I would recommend this to a friend

  • It's great...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish it would stay in the kitchen and clean up the kids mess. I accidentally through away the sensors. So upset at myself for leaving them in the box!

    I would recommend this to a friend
Page 58, Showing 1,141-1,160 of 1,404 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.