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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,404 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I waited so long to get this. Awesome vacuum for dog hair and kids crumbs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously saves me so much time with my hardwood floors throughout my house! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 980 for my wife for her birthday. She loves it - therefore I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy for busy people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product for busy families. Great help when you just don’t have the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our roomba especially that u dont have to empty it every time u use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed, this thing works like a charm!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roomba

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never be without a Roomba. Use it every day in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best items I have bought at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of picking up dog hair and dirt that the dogs bring into the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for shedding dogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dog sheds a lot and it has reduced the hair throughout the house tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use robot vacuum cleaner, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean (i use hand vac, lazy), no breakdowns, stuck twice, no problem to reset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the irobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all concept only thing is to clean the camera and the censor under because it wont find it charging station other then that every thing is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves thrash trash bin so she does not require to empty every time, new auto map feature is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product cleans carpets and floors very well. My only concern with the product is that it gets "stuck" to often with no apparent reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very please with my Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my roomba every day since buying it. Very pleased with the performance,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    App is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than previous models. Like the 2 stage power on rugs. App based is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't believe we waited so long to make this purchase. No complaints at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba vacuum. It's fun to watch run around the house like it's alive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works winderfuk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit for it to get a routine down but once it does it is wonderful! Helps me keep up with the dust and dirty floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 980

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best invention ever. One of the best investments I have made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't meet my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an average job cleaning the floor, it's quick but not thorough. There is a lot of stuff I could see with my eyes after the cleaning. I used to have a NEATO which did a fantastic job at a lower speed. In addition, battery life is supposed to be 125 minutes, but when it finished the work at 75 minutes, there were not much battery left and I need to recharge immediately. On the upside, I really like the irobot app.

    No, I would not recommend this to a friend