Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Angle. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Left. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 11. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 12. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 13. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 14. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 15. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 16. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 17. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 18. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 19. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 20. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Roomba 980 Robot Vacuum video 1 minutes 48 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • Do Your Chores with Your Voice video 0 minutes 18 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black

Model:
R980020
SKU:
4340000
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,404 reviews

  • Awesome product!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy I have ever made. Easy to use and cleans my house with no effort on my part.

    I would recommend this to a friend

  • Best Robot Vacume

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Robot Vacuum! It saves me time and back pain. I recommend it to everyone!

    I would recommend this to a friend

  • I like this vacuum

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third iRobot I have owned. All have been quality machines. This is no exception. A great buy.

    I would recommend this to a friend

  • Easy to operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love used it,but we forget to pick up cords.We use it every other night

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our #1 in our household. Having the roomba has made things so much easier!

    I would recommend this to a friend

  • Great robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba does a excellence job getting dog hair up. My floors are spotless.

    I would recommend this to a friend

  • Awesome little guy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this little dude. It does a good job. It will get stuck from time to time or not go back to the base some times. But it's good

    I would recommend this to a friend

  • Pet fur gone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turm my roomba on each morning to collect my dog's fur. I now have clean floors.

    I would recommend this to a friend

  • Excellent price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one with 100 usd discount at Bestbuy. Good product. Will shop more.

    I would recommend this to a friend

  • Worked better than we expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works allot better than we thought it would, would recommend to a friend or family

    I would recommend this to a friend

  • Rparis12

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. This great to keep our floors clean in between weekly cleanings.

    I would recommend this to a friend

  • Excellent robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot vacuum with lots of power very happy with this product

    I would recommend this to a friend

  • Works great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chucky has saved us so much time!!! We just time it on and let it go

    I would recommend this to a friend

  • wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps our floor nice and clean saves us from dragging out a big vaccum

    I would recommend this to a friend

  • For the most part I love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but would be better if it could do thick area rugs and didn't get tangled on small bathroom rugs. It's pretty impressive though.

    I would recommend this to a friend

  • Works good, bad battery life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is just over 1500 square feet, and it takes 3 charges to finish my house. I also had to replace the vacuum in less than 30 days because the battery in the original one died. The app was somewhat challenging to connect the vacuum to, but eventually it connected. It will only connect to 2.4GHz. I had to change my cell phone's connection from my 5GHz band to 2.4GHz so I could connect to it. I wasn't happy about that at all.

    No, I would not recommend this to a friend

  • Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my house clean all week. Love it and would recommend it to all my friends.

    I would recommend this to a friend

  • Love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gadget! I do wish it had a remote so I could manually tell it where to go sometimes but it works great!

    I would recommend this to a friend

  • Roomba!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Siberian Husky and I am happy I bought the roomba.

    I would recommend this to a friend

  • Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a lot for us around the house, takes care of the daily dirt

    I would recommend this to a friend
Page 60, Showing 1,181-1,200 of 1,404 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.