Customer Ratings & Reviews
- Model:
- R980020
- |
- SKU:
- 4340000
Customer reviews
Rating 4.6 out of 5 stars with 1404 reviews
(1,404 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
works pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works pretty good everywhere except my dark blue full carpet in my bedroom.
I would recommend this to a friendRated 4 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well except on certain colors on rugs and carpets
I would recommend this to a friendRated 4 out of 5 stars
"Sweep the floor you rotten"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm the boss around here, when I say sweep you sweep got it? Robots are great.
I would recommend this to a friendRated 4 out of 5 stars
best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wife has allergies and this definitely helps keep the dust and allergans down
I would recommend this to a friendRated 4 out of 5 stars
Great little cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the convenience. Only negative, it requires lots of light
I would recommend this to a friendRated 4 out of 5 stars
It is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is we have poor WiFi where we live so can’t program it
I would recommend this to a friendRated 4 out of 5 stars
Clean Floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My floors have never been so clean. Easy to use. Effortless.
I would recommend this to a friendRated 4 out of 5 stars
Gadget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know if it is perfect for big houses... But is a nice gadget
I would recommend this to a friendRated 4 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon to tell but think it works very well. So far so good.
I would recommend this to a friendRated 1 out of 5 stars
Started out great but then...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift and at first the vacuum performed as expected covering the entire first floor of our home; great I thought. For some unexpected reason the device started acting strange and getting "stuck" in different places every time it would run. In many instances getting "stuck" in the middle of a room with no obstructions and plenty of light. Then the vacuum decided to start working with no issue then back to the same issues but adding more, getting stuck on the edge of the carpet/rug and sending a "stuck on a cliff" error. Then the vacuum will work perfectly with no errors however now it isn't even consistent with the amount of time complete the first floor of our home. For example; on May 10 and took a total of 3h and 53m to complete the cycle, on Saturday May 12 it took a total of 2h and 49m to complete the cycle, Monday May 14 it took 3h and 44m to complete the cycle. On May 17 after 4h and 21m the vacuum ended the job stuck under a chair after completing the same path 4 times. Today, I attempted the cycle again however after 6h 35m it was still running and ended "stuck" again. I actually watched the vacuum go over the same path 10 times and get "stuck" in the same location 3 times. For those reading, the floor plan and furniture placement hasn't changed. Completely frustrated and disappointed! If i could give it a zero I would. Going to exchange it under the extended warranty (hopefully) and maybe by the grace of the vacuum gods it will work as expected for the life of the product. If not then it is simply an overpriced gimmick!
No, I would not recommend this to a friendRated 4 out of 5 stars
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually didn’t take it out of the box. Looks good though.
I would recommend this to a friendRated 4 out of 5 stars
Cleans very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for about 2 months, works very well, no complaints
I would recommend this to a friendRated 4 out of 5 stars
Roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth, less noise, wifi operated. Would recommend
I would recommend this to a friendRated 4 out of 5 stars
Must have item if you have no time to clean floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use,must have at every home. Its worth it!
I would recommend this to a friendRated 4 out of 5 stars
great home helper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the help of this Roomba sweeper in my home.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive technology. Does a great job of vacuuming.
I would recommend this to a friendRated 2 out of 5 stars
Doesn't live up to its reputation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the roomba to the store after 5 uses and exchange it for a new one. After several uses it began to vacuum only in a circle. According to our research on the Internet, many people who buy the roomba experienced this problem. We spent over an hour on the phone with IRobot tech support, with no resolution.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great for hard surfaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for hard surfaces. Not ideal for carpet or rugs.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roberta is a good robie. Working on Single-Pass mode.
I would recommend this to a friendRated 4 out of 5 stars
iRobot exceeds expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised and delighted at what a good job it does!
I would recommend this to a friend

















