Customer Ratings & Reviews

Great overall product and recommend it again in the near future.

Not too bad and even though I’m still checking it out.

Works amazing!! I have enjoyed this new tool fot my home

Terrible. Could never connect to WiFi. No matter what. I have dozens of smart devices/ smart TVs/ Alexa’s, etc. I could connect all of them with no problem but could not get this to connect after days of trying. Had to return

Great product would definitely buy again , great gift .

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Read the description. It doesn’t have mapping. It just vacuums till it dies or the time limit you set.

this product did not even work and called customer support many times.

It was not able to navigate my home at all, and had troubles finding it's base

Works great until it doesn't and you are left with a messy house.

So far not worth it, doesn’t even pick up have the stuff and we have been using it on wood floors, not sure it would do anything on our carpet area. We should have to pick everything up off the floor in order to use the mop functions. At this rate it’s faster for me just to vacuum. We just wanted it to pick up throughout the week before we do a deep clean

super bad gets stuck every were does not pickup all trash not happy at all. I was on vacation so by the time i got to use it return period was over

I've used several robot vacuums, including dual purpose vacuum-mop combos, but this is my first Roomba from iRobot. Given the generally high marks received for their products, I expected a rather positive experience. So, let's get into it. The overall build quality is what I would expect - solid! All parts seem to be well made and sturdy. Yes, there is plastic in the build, but robot vacuums do not need the stature of a tank. The initial setup was straightforward and intuitive. I downloaded the app, created an account, connected the Wi-Fi and Roomba all without issues. The app is easy to use and navigate, and the included directions will help the novice user. The first run can be a roll of the dice when it comes to vacuums of this type. Often this gives you a glimpse into the mapping quality and capabilities. As expected, the initial use took longer than what subsequent uses would take. However, this is normal, as the robot needs to map out the area. I had no issues with the Roomba getting "lost" or "confused". Also, no issues with it becoming stuck, wedged, or trapped. During the initial run I only utilized the vacuum function and held off on the mopping feature. The cleaning capability of the vacuum is on par with other robot vacuums I have used. Of note, we do have a cat in the home, and the hair pickup was also on point. The second and third runs were when I first utilized the mop, and this is where Roomba fell short. I have an all hardwood main level home, so this really should have been an easy task. While it did clean most of the floor to a minimally acceptable level, I would have expected better from iRobot. I noticed several "missed" dry spots throughout the cleaning. Almost as if it could not keep up dispensing or something similar. I verified several times the amount of fluid in the container and found it to be sufficient. The Roomba has been able to clean the entire main level of my home, approximately 1100sf, without the need for a recharge. So, the battery life is above acceptable. The cleaning time is definitely quicker after the initial run, which is to be expected. During the initial run the Roomba had no issues with the mapping or returning to the docking station. Oddly though, there have been a couple of instances where it has struggled to locate the docking station since then. I have the docking station located in an open area with no barriers anywhere near, and excellent Wi-Fi in the home. While I have experienced this with other robot vacuums, it seems more frequent with the Roomba. However, more use will yield better insight as to the severity of this issue. Overall, I do think this robot vacuum / mop combo is decent. The vacuum definitely performs well, but if you are considering this for the mopping feature, I'm not so sure. As stated previously, it does clean well on the areas it touches, but this particular device seems to struggle with consistent output. Given the price point, I find it easier to recommend. You could certainly pay much more for less efficient and poorer performing machines.

I did't like this I use it for two day and it did't pick up everything it need to pick up the lil brush it has in the bottom make it bad.

The Roomba combo Essential Robot is a 2 in 1 mop and vacuum. Straight out of the box, it has enough power to get started. All you need to do is download the app, connect to Wifi, and press the clean button. Be sure to connect to 2.4ghz as it is not designed to work on 5.0ghz. I suggest watching the tutorial on the iRobot/Roomba website as it provides details not included in the packaging or in the app. The first and most important step is to remove the clear tape and the white bumpers before use! I also noticed that the app states that the base must be placed against an exterior wall or the Roomba will NOT be able to find its base. This is not mentioned in the set up guide. After my initial hiccups, the product worked great! It easily navigates over area rugs and from carpet to hardwood without any issues. It is quiet and does a great job. It cleans for up to 120 minutes on a single charge and automatically returns to its base if the battery gets too low. Although it is advertised as a "mop and vacuum" it can only do this on hard-floor areas. My house has both carpet and hardwood so it will not perform both functions in the same cleaning session. In order to utilize the mop function, you need to set up boundaries for the "mop" area. For this reason, I'll use the vacuum function more. This is the only reason I didn't give it 5 stars! As a vacuum it works great. It offers 3 levels of suction power- Low setting for less frequent charging and quieter operation (although it was very quiet in medium mode. Medium setting for an even balance of performance and battery life. High setting for short runs or tough jobs. The Roomba also has a spot clean feature to clean a tough area, or clean up a small mess. There are also similar settings for the "mop" feature. The app features a "product health screen" which is shown on the website, however choosing this function always resulted in a "Product Health will be available shortly. Please try again later" error message. Since this is a new product, maybe this feature is still in the works. The Roomba operates with the single press of a button on the unit itself, through the app, or with your voice assistant (Alexa, Siri, or Google). You can even set it up to clean while you're away through the app or voice settings. Overall this is a great product, at a great price, and it does a super job as a vacuum. No need to spend a grand on a robot vacuum when the Roomba does the job for much less. What better product than one from the company to make the first commercially successful robot vacuum, way back in 2002!

Bad mop Vacuum is good Mop no work No work No work

We had faith that this would work but unfortunately even in the highest suction setting it would not pick up well. Not worth the buy. we returned it with in 4 days of purchase

Brand new roomba won’t work. The app says it’s ready to vacuum, however, it shuts down completely after undocking. Will continue troubleshooting but will definitely return it if unable to make it work.

I couldn’t get this thing to function. As soon as it left the station it shutdown. I even created a network for it.

it wouldn't connect to the app and it just would spin in circles. then when I tried to return it I had to spend $50 to return it even thought it was in the return policy date.