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Customer Ratings & Reviews

Your price for this item is $102.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 398 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers admire the Roomba Combo j5 Robot Vacuum and Mop for its excellent cleaning performance, ease of use, and simple mapping capabilities. Many appreciate its navigation, strong battery life, and effective mopping feature. The suction power and relatively low noise level are also well-received, along with its ability to avoid obstacles. However, some customers have noted that the dustbin size could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 398 reviews
  • Rated 1 out of 5 stars

    Gets dumber with every use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a few months now and has started just stopping and spinning in circles. Claims it's stuck on an open floor. Bin sensor claims it's full when it's empty. I have a non refundable paper weight I'm going to destroy it with a hammer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Latest Technoloogy product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Servers the purpose listed on specifications

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not efficient. Get stuck everywhere and I have to configure every-time i want to use. After couple of month its not even letting me re configure

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and probably the most affordable roomba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have a bad back and this helps me profohndly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot J5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to cleaning and mopping. This device has a camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 would recommend!! Works really well and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is over the moon happy and it cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removes dust well and does wet cleaning, happy with the choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't vacuum as good as the old one that stopped working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very good, and the tecnology is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, must buy, very clean and multi functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best birthday gift. Works pretty well. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good gift for the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very excited about this product and it work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good vacuum but the I recommend to other’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my wife she loves it, it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase room a vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a roomba vacuum Order #BBY01-807054904269. I don’t get to know how to operate it. I have read the manual but I need help. I went to the Martinsburg, WV the Commons and he told me they don’t do any service or help for the sales of vacuum. Pls help or can I return it. Thanks

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 1 out of 5 stars

    It stinks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too smart. Always stops and thinks. Never finishes job.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 2 out of 5 stars

    Definitely not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it was going to deliver but it was highly disappointing. The vacuum is ok as far as the mop. it's completely trash. I've tested it twice on my tile and it kept getting stuck since it's requesting for the sensor to be clean. The mop is not mopping for the lack of better term.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retention clip on dust bin broke after second use due to poor design. Submitted claim with iRobot, want me to jump through hoops for a new dust bin. Not asking for anything crazy just a dust bin that doesn’t fall open.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR