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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 568 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    iRobot vacuums features only available if you are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works well but app is lame and most features not available unless you are on WiFi and use another app. Sorry but I really don’t want to be connected, and have the corporate data collection with a vacuum. Sheesh. Also very hard to get information on what privacy policies are if you do and could not dig up this limitation prior to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction and maps are very accurate. I would buy again.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. IRobotPWR

  • Rated 5 out of 5 stars

    100% recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Clean all my house! Is perfect for people with pets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ive had this for a year and a half i have 4 dogs and all i have to do is change the parts every 2 months and thats because i have it scheduled to clean 4-5x a day m-f

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for help me a loot. Very easy for setup

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. IRobotPWR

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cuts down on my daily chores. I have 4 dogs and it handles all the dog hair and dirt they bring in. Big plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRobot Roomba i5+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba AKA Ruby. She does a great job at keeping the floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Romba vacum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i really recommend this robot. 100% recommended for who want to no use a brum anymore

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Roomba vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item with both vacuum and mop option . Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall superb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price: i got this one on a black Friday sale for $380. Regular price was somewhere in the $500 range if I’m not mistaken. Very good price on sale and I’m happy with what i got for what i paid. Setup: This one was a bit complicated, especially if you are like me and you didnt fully read the two cards of instructions like I did. Rookie mistake. It wasnt even that much to read, i just thought i knew better. Read the instructions first and you’d be fine. Vacuum feature: the vacuum feature works really great. Didn’t leave anything behind. Mopping feature: the mopping feature is the only part I am kind of disappointed about. I feel like it could do better. It doesn’t use enough water, so it looks very streaky when it is cleaning and if there is anything stuck on the floor, it will not clean it up. I would say it is more for just cleaning up dust that may be on your floor. Overall, this vacuum is a great buy .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Effective in busy life

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! Saves me from vacuuming and spot mopping! I'm super busy and dont really have the time to vacuum, especially under all my furniture.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew I needed this machine. Just set it and forget it. Of course it doesn't clean as well and as deep as just grabbing the hand held and going over every single inch of your house but it sure does cut down on the time to clean your floors!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Don’t buy one….buy two

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Mapped my down stairs in a little under 2 hours. Does a great job keeping the floor clean and reducing overall deep clean time. Perfect for our house with 2 teenagers and both working. I should have bought one of these sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying feature

    Rated 5 out of 5 stars

    Robot Vacuum that Sweeps & Mops & Self-Emptys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot vacuum! It was easy to set up and has been running daily without any problems! It works on both hardwoods and carpet, and can even mop. I love that it's self-emptying!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Exelent iRobot for the money we paid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans and mops very well, I really liked it , I would recommend this Roomba

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for Pet Friendly homes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up your clean schedule and let this beast vacuum away. I have a couple pets so the hair can be a pain to keep up with- with the 15+ I save myself hours a day vacuuming by hand. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba in all its glory.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually very impressed with how well this lower priced Roomba cleans. It does not have the camera in it but somehow still covers everything very well. The market is getting flooded by many competitors but Roomba is still on top in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like a regular roomba but has a mop attached to it. It does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the features on this item are top of the line, the mop feature works just as it should and it is very user friendly

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes cleaning a breeze!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I5 is great keeps our floors super clean. It is really good at navigating and creating the floorplan. I love the fact you can mop and vacuum at the same time.i would definitely reccomend it to anyone looking for a smart vacuum

    I would recommend this to a friend