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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 568 reviews
  • Rated 5 out of 5 stars

    Love this robot vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iRobot Roomba Vacuum and Mop. It is quiet and does a great job cleaning my floors.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Amazed me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a shark robot vacuum and everytime my shark vacuum would empty the trash, i can smell the unpleasant odor from the vacuum. Roomba here is built different. They have this small bag where there’s filter and all the trash just go there and when it’s full you can throw the bag with zero problems. This has been a really nice features. It does sucks because you need to spend more money to replace the bags but it’s really simple and practical. I live with 2 dogs and this thing cleans a lot of stuff. The mop features good as well but it’s not really that squeaky clean or anything. I bought this on an open box which is nice but I don’t think I would pay for the full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice & clean on barefeet!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Roomba, we have 2!! Waking-up every morning and walking barefoot on clean floors makes the morning nicer!!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Nice combo vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum and mop combo. Does not navigate well in dark room or small area.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    the best of the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best product my house is cleaning battery is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Roomba can map house and set schedule to whatever needs youd like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands-free vacuum and mopping

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like vacuuming and mopping this little thing will do the job for you highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Roomba works-ish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really wanted one so we got this one on sale, its neat and it works sorta. But it definitely has connectivity isdues with the app and it has to empty its self every few minutes. Definitely very overrated and not a replacement for a good upright vacuum

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Navigation

    Rated 1 out of 5 stars

    No, Thanks!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to work well because I love a clean floor but I am quite busy, but it brings more frustrations and you slowly start to hate it for how ineffective it actually is. I cannot recommend this product. It doesn't clean that well, it gets lost easily and it loses WiFi connection when the wind blows. It will work well for about 60 days and then it is problem after problem. I'll leave the house, turn it on, then comes the stream of notifications "Roomba needs this! Roomba needs that! Roomba is stuck!". Roomba needs to clean my floors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Our Rosie the robot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! We cant stop watching our Rosie vacuum the floor. So intuitive and definitely has no issue navigating over even high rugs. She finds a way to clean every inch of thr floor. We love our Rosie!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    nice to have clean floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I named mine Hilda and she is a hard working beast. cleans while i am at work and never complains. not tried the mop feature yet. i have a dog sheds like crazy and Hilda collects all the fur and then cleans itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and can’t believe I waited so long! Runs while I’m asleep and I wake up to a clean house! Setup was easy with clear instructions. The app is also incredibly user friendly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth operator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can operate this robot from work and it does an excellent job.. this will be my second robot and I love the fact that they clean under my beds

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum however it does get stuck on heater vents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. It's also quiet when vacuuming. The most surprising thing is it re-learns while vacuuming when something is moved after the first mapping process I am well pleased with roomba (aka) buddy lol.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Irobot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets stuck. You have to babysit the devlce. Some parts change onically needs cleaning. It is not capable of self operatong. Whenever there are bunch of obstacles it can’t go beyond known territory.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than a house keeper!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little ninga you never knew you needed! Cleanes while you are gone, sleeping, or when ever you tell it to. Easy to use, control from your phone. Vaccume or mop. Always have a clean floor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I give to my brother as a gift for their 1 st home buyer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot is pretty good. Needs time to get used to your home. Doesn’t do great on carpet, but does pretty well on hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend