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Customer Ratings & Reviews

Your price for this item is $144.99
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The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 556 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 556 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup within the app. Mapping was a breeze, and has been working great!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like a regular roomba but has a mop attached to it. It does a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. It's also quiet when vacuuming. The most surprising thing is it re-learns while vacuuming when something is moved after the first mapping process I am well pleased with roomba (aka) buddy lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D.Will2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup and I can control everything from my cellphone.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Irobot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets stuck. You have to babysit the devlce. Some parts change onically needs cleaning. It is not capable of self operatong. Whenever there are bunch of obstacles it can’t go beyond known territory.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Navigation

    Rated 1 out of 5 stars

    No, Thanks!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to work well because I love a clean floor but I am quite busy, but it brings more frustrations and you slowly start to hate it for how ineffective it actually is. I cannot recommend this product. It doesn't clean that well, it gets lost easily and it loses WiFi connection when the wind blows. It will work well for about 60 days and then it is problem after problem. I'll leave the house, turn it on, then comes the stream of notifications "Roomba needs this! Roomba needs that! Roomba is stuck!". Roomba needs to clean my floors.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Roomba works-ish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really wanted one so we got this one on sale, its neat and it works sorta. But it definitely has connectivity isdues with the app and it has to empty its self every few minutes. Definitely very overrated and not a replacement for a good upright vacuum

    No, I would not recommend this to a friend
  • Cons mentioned:
    Mapping, Navigation

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Never finished mapping my home and gets stuck in every single run. It also kept saying the mopping bin was attached when it was not! I’m going to return this and after researching products on the market, I’m going with Dreame X40. Significantly more expensive, but appears to have superior capabilities all around.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Roomba Combo i5+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future IRobotPWR

  • Rated 5 out of 5 stars

    1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans extremely well, we have a large dog in the house that sheds a lot and the auto clean feature has been a game changer for my wife.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum however it does get stuck on heater vents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I robots

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient Whole family love it Easy to handled

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best upgrade

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade i have done. I went from a normal roomba to this combo. Save time and effort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would greatly recommend it for every house.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Irobot review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works well unfortunately setting up the machine is not so easy and the mapping system does not work so great there are some areas of our apartment that will not recognize for some reason that I haven't been able to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smooth and works wells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does the cleaning really well. Does light moping

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    ND Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Set the schedule so I would remember to have the floors cleaned and it lights itself up and takes off. I just have to remember to take items off the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new i robot. Can control it while I'm away and the mapping let's me select what rooms i want cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spotless house!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my previous roomba. I LOVE the extra bit in the base that allows my roomba to empty itself! makes cleaning such a breeze.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Buy a Roborock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the Roomba i5+ can theoretically map a floor without cleaning, but it started vacuuming after it got stuck the second time. While mapping, it repeatedly got stuck under a buffet... You cant make a no-go zone without mapping. Because it started vacuuming, the bin filled twice before running out of battery. None of the 2 hours of attempting to map resulted in a map or the vacuum knowing how to get back to its dock. If you havent used a robot with lydar, this might seem like a good product, but you should really look at a vac with a bigger bin, thats quieter, much more efficient from a cleaning perspective, and can successfully map your house. This is being returned.

    No, I would not recommend this to a friend