Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 568 reviews
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps a lot at house. I just set it up and the job it’s done works great.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Decent to say the least

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works well but had a hard time switching between mopping and vacuuming.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Irobot review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works well unfortunately setting up the machine is not so easy and the mapping system does not work so great there are some areas of our apartment that will not recognize for some reason that I haven't been able to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the accessibility that this program offers! Plus a great product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anonymous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works great and recommend to everyone. Only thing is sometimes has trouble configuring.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping, Navigation

    Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Never finished mapping my home and gets stuck in every single run. It also kept saying the mopping bin was attached when it was not! I’m going to return this and after researching products on the market, I’m going with Dreame X40. Significantly more expensive, but appears to have superior capabilities all around.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Roomba Combo i5+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans extremely well, we have a large dog in the house that sheds a lot and the auto clean feature has been a game changer for my wife.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bags

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for Christmas gift. You will need to buy bags

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works wonders in our home. We have a dog and run it automatically every morning and don’t have to worry about the floors.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Buy a Roborock

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the Roomba i5+ can theoretically map a floor without cleaning, but it started vacuuming after it got stuck the second time. While mapping, it repeatedly got stuck under a buffet... You cant make a no-go zone without mapping. Because it started vacuuming, the bin filled twice before running out of battery. None of the 2 hours of attempting to map resulted in a map or the vacuum knowing how to get back to its dock. If you havent used a robot with lydar, this might seem like a good product, but you should really look at a vac with a bigger bin, thats quieter, much more efficient from a cleaning perspective, and can successfully map your house. This is being returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup within the app. Mapping was a breeze, and has been working great!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    D.Will2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy setup and I can control everything from my cellphone.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    ND Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Set the schedule so I would remember to have the floors cleaned and it lights itself up and takes off. I just have to remember to take items off the floor.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Average vacumm robot

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: self cleaning feature is really good. Cons: Has extreme difficulty to find home and doesn't clean all the dirt. Irobot app doesn't has a lot of options

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I robots

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient Whole family love it Easy to handled

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectation. I’ve had a roomba for years but this model is excellent. Carpets are always looking great. It has no trouble picking up after our long haired large breed dog!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My iRobot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so nice & helpful. It works in every corner where it's can go . I'm so happy to buy it . Honestly only the sounds bother me . But I can adjust. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spotless house!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my previous roomba. I LOVE the extra bit in the base that allows my roomba to empty itself! makes cleaning such a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new i robot. Can control it while I'm away and the mapping let's me select what rooms i want cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is a great purchase! helps us to cut our time of sweeping. The vacuum is quite and quick. You can map everything and just start it from your phone! Love it!

    I would recommend this to a friend