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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 568 reviews
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Vacuum mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pick up not as strong as the first one. The first one was a picture to the rug or carpet without getting stuck. This one gets stuck a lot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor saving time with this vacuum it is a game changer and best buy made it super easy as alway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum and mop works really well and around everything in it's way. we really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true life saver, we have a german shepherd that shed like crazy, rumba just take care of the hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wroth buying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this vacuum is worth it, especially when it is on sale. I love using this device when I get lazy and just to clean fast but also have no time. I recommend to anyone if they are busy but want to come to a clean home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Beyond disappointing - super buggy software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a year and its been constant disappointment. Always getting stuck either on obstructions or due to some SW flaw. I purchased an early iRobot without all the mapping features and it was fine but this one is so problematic its unusable. If I were to buy another vacuuming robot there is zero chance I would ever select this brand again after my experience with this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It sucks. In a good way.!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks !!!!!!! No, really it sucks, in a good way that is

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a present from my husband . Love this. Makes my life so easy. Cleans all the pet hair so quickly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES I WILL BUY AGAIN

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD GOOOD GOOOOOOOOOOOOOOOD IT WORKS REALLY WELL CLEANS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for cleaning the floor and mopping and it’s really good to use. I would recommend 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba I5+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vaccum, much better than the older shark model we had. Easy to set up and order parts for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans and mops very well. It is also good value at the price i bought it (299)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the floor really well, goes around objects perfectly, well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to operate. Simple instructions for first use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Exelelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I robot vacuum is excellent product i really like it i buy last month so-far clean very well .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product super convenient for keeping the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! It actually is very good at cleaning the floors. I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vaccum and Mop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vaccuming is too good but mopping is not to the expectation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapping is terrible, ignores schedules for specific rooms, gets stuck on thresholds and drains its battery going back and forth, gets stuck under furniture, gets stuck on furniture. Save your money for literally anything else; buying this is just buying a headache.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this little helper! We have carpet and linoleum, and it perfectly works with both!

    I would recommend this to a friend