Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 568 reviews
  • Rated 4 out of 5 stars

    Does the job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the build and overall usefulness of the product

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It works

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it advertises all wgile being extremely loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GARY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named it GARY, Gary is now part of our family. Gary scared me the other day while I was taking a shower, Gary came in and starred at me while I was taking a shower, I yelled at Gary and he left. Yes, I was a little FREAK OUT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, ok.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only managed to use the Roomba a few times, but, so far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pets

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iRobot products, have 2 in my home and helps keep up with the daily cleaning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it had directional remote control for spots

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't allow remote steering to get to specific spots of dirt. Otherwise very good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess my expectations were unmet by this. I used maybe 10 times and it had connection errors. Tried different places in the house but with the rush to have stuff accomplished I didn't follow up and cleaned myself. When I tried a dedicated spot for it, close to the router etc, stopped working altogether. Expensive handful of mediocre vacuum. It would have been more affordable get a cleaning lady for those 10 times.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 4 out of 5 stars

    Roomba rumble

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work ok We will see, time will tell I’ve used it only a few times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one to for buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one for bigger home. Auto disposable makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that I would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum cleaner works great and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. The mop function is good for a ‘refresh’’ mopping, I use a ‘real’ mop for a deeper cleaning.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    BUY THIS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. Best purchase and decision I made for my home. It works amazing and it helps me keep the house clean since I am always busy.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Roomba Fan!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a roomba owner for 10+years! It makes my life so much easier. I love to set up a schedule and know that when I get home my house will be clean!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product and the trash refill is bad

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Have been using it for more than a year. Great customer service. Definitely recommended.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Irobot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonders. So convenient really. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Scoot"

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba. Finally hought one and I dont know how I ever did without it.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Works incredibly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how efficient this product is. It helps save me so much time by not having to vacuum every day.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    iRobot forever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot is the only brand of robot vacuums that we have owned. We have never had any second thoughts because we’re confident that iRobot will stand behind their products.

    I would recommend this to a friend