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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 568 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on our kitchen/living room. Only downside is replacing the bags.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had so many issues. Cant get it to follow the map. Everytime we start it up to clean - it cleans for a minute and goes right back. Is frustrating. Have tried clearing the map multiple times. Don’t waste your money on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for a self vaccum/mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vaccum +mop but only thing is when mopping you would have to clean the mop pad frequently to avoid mopping with the dirty pad. This will leave dirt marks on floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HouseHelper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little home helper. I used to be plagued with pet hair. “Rumbaing” has freed my schedule and allows me to relax. Thank you Rumba makers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a broom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only works well if you have an empty room to sweep and an unlimited amount of time to sweep it. A broom is quicker and more efficient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works amazing like it should. Even for being an open box, we didn't have no issue. I would buy and recommend another 12 somebody else

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped for a vacuum and mop combo suitable for a medium-sized home with two rooms, two bathrooms, and the added challenge of two short-haired dogs and four occupants. We needed extra assistance with pet hair and dust. Initially, the Roomba performed well for three days, but then it began emitting a loud creaking noise and ceased vacuuming effectively, eventually moving without vacuuming at all. Despite our efforts to troubleshoot and clean it, we couldn't identify the issue, so we had to return it. It's disappointing as we had high expectations for its performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this from the I3+ it is a much quieter much better system.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Was a bust.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fair job? Upkeep with bags and filters comes out very expensive in the long run. Not worth it, no matter what price you get it at

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly well. I am very happy with my purchase. I just press the button and my house is clean when I am back from work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It def doesn't vacuum or mop like the regular products... It misses spots, and it shows you on it's own map what it Misses... Why not just do a full job? I would return if it wasn't past my 30 days honestly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on my tile floors and it does an okay job. It doesn't always pick everything up while vacuuming and the mop tends to leave streaks. Not sure if it's the new cleaning solution I'm using for the mop feature.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba - I returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not at all satisfied with the Roomba. It was a pain to set up and did not do a great job of cleaning my home. I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba Combo i5+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. Furthermore, we hope you’ll give our products another try in the future. IRobotPWR

  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet since it is a Christmas gift but can't wait to test it out Christmas Day! Makes for a perfect gift. who doesn't want something that makes cleaning the house easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timesaver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and run. Works great! Haven’t used the mop function yet but conversion to mop also looks to be quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Roomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Best vacuum out there. Definitely recommend.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes life easy. All you gotta do is setup and watch it work

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it this works great on hard wood floors i would recommend this to anyone

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Replaced an older irobot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot is a step up from my older one that went out on me. I like that it self empties into a bin. The old one did not and it was a hastle to empty it out after each use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It makes my work easier. I recommend this item to everyone .

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR