Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $144.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 567 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 567 reviews
  • Rated 5 out of 5 stars

    Works incredibly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how efficient this product is. It helps save me so much time by not having to vacuum every day.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on our kitchen/living room. Only downside is replacing the bags.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    iRobot forever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot is the only brand of robot vacuums that we have owned. We have never had any second thoughts because we’re confident that iRobot will stand behind their products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this… I have tried to use it and it just sucks at its purpose. Doesn’t pick up anything while sweeping. The mop needs filled every 10 minutes. It needs babysat. Tried to contact iRobot and they don’t even offer a warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this from the I3+ it is a much quieter much better system.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 2 out of 5 stars

    Roomba - I returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not at all satisfied with the Roomba. It was a pain to set up and did not do a great job of cleaning my home. I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba Combo i5+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. Furthermore, we hope you’ll give our products another try in the future. IRobotPWR

  • Rated 5 out of 5 stars

    HouseHelper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little home helper. I used to be plagued with pet hair. “Rumbaing” has freed my schedule and allows me to relax. Thank you Rumba makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for a self vaccum/mop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vaccum +mop but only thing is when mopping you would have to clean the mop pad frequently to avoid mopping with the dirty pad. This will leave dirt marks on floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works amazing like it should. Even for being an open box, we didn't have no issue. I would buy and recommend another 12 somebody else

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little cumbersome. Not consistently working. Doesn’t vacuum well from my 1 year olds dinner time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly well. I am very happy with my purchase. I just press the button and my house is clean when I am back from work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped for a vacuum and mop combo suitable for a medium-sized home with two rooms, two bathrooms, and the added challenge of two short-haired dogs and four occupants. We needed extra assistance with pet hair and dust. Initially, the Roomba performed well for three days, but then it began emitting a loud creaking noise and ceased vacuuming effectively, eventually moving without vacuuming at all. Despite our efforts to troubleshoot and clean it, we couldn't identify the issue, so we had to return it. It's disappointing as we had high expectations for its performance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do you research before you buy?

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for half a year then I changed my Internet divider and it won’t connect properly when I got it fixed and want it clean anymore so I had to trade it back in for a different company’s

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Roomba

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Best vacuum out there. Definitely recommend.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes life easy. All you gotta do is setup and watch it work

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great timesaver!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and run. Works great! Haven’t used the mop function yet but conversion to mop also looks to be quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet since it is a Christmas gift but can't wait to test it out Christmas Day! Makes for a perfect gift. who doesn't want something that makes cleaning the house easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big claims poor production

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the i5 combo after my i3 went down with sensor issues. Right out of the box it took me an extended period just to get it running. I bought this unit yesterday and I can’t wait to take it back! Not only did it take an hour 1/2 trying to map my house, which it never completed, but the sweeping brush is not working, and the app is very poor and no help. I got up this morning and tried it again still for the amount of money. There’s no way I can keep this. Please do not waste your time with this product. I’m sorry, but when I purchase something I would like for it to work as advertised at least when it comes out of the box for the first time. There’s a reason this thing has been on sale for so long.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it this works great on hard wood floors i would recommend this to anyone

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    I robot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It makes my work easier. I recommend this item to everyone .

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR