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Customer Ratings & Reviews

Your price for this item is $144.99
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The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 567 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 567 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It def doesn't vacuum or mop like the regular products... It misses spots, and it shows you on it's own map what it Misses... Why not just do a full job? I would return if it wasn't past my 30 days honestly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Efficient, quiet, and reliable—Roomba simplifies daily cleaning!”

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    Not worth full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on my tile floors and it does an okay job. It doesn't always pick everything up while vacuuming and the mop tends to leave streaks. Not sure if it's the new cleaning solution I'm using for the mop feature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial scan took some time but it was worth the wait after setup completion.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Replaced an older irobot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot is a step up from my older one that went out on me. I like that it self empties into a bin. The old one did not and it was a hastle to empty it out after each use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great compared to other iRobots I have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a lot of inconsistencies in following the mappings, often gets stuck and needs rebooting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy about my iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love thank u. I get excited every time thank u

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great vacune & mop feature

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total life changer, I saw my wife sweeping everyday, so I got her this for Christmas & she fell in love with me more lol. She loves it & so do I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I would buy this product again!!!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Parts are pricey but overall does its job.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    I recommend it clean exactly all my house.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I'm so happy with my Irobot works amazing. I try it on my house and office works excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app/system often gets confused which mode it’s in (vacuum or mop) - either if you only use the vacuum! The mop portion did nothing for me but with a toddler and a dog I do appreciate the vacuum!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it.. a big help for everyday house choirs.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Never buy open box again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy advertised this as open box excellent condition. I have bought several items this way and have always been pleased. I was having new floors installed and wanted to use this to keep up with them and this gave me a saving, excellent condition, you can't beat that! Until I set it up. It was not in excellent condition. It wouldn't charge and then when it would take even a little charge it kept getting stuck. When I turned it over it was missing a wheel. I went online to return it and I was having trouble returning it so I called. I was told I was a week out from the 15 day return policy. Go into a store and they could take it back. I did and was told the same thing. This falsely advertised in excellent condition, 15 days or not (which I also think is ridiculous if you have a receipt) This was not in excellent condition. It didn't say good, it didn't say fair it said excellent condition. This item was missing a wheel and won't charge. Now I am left to talk to Roomba. Best Buy basically stole $300 from me! Paying off my card and am done with them now. No customer service and out $300

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well bought it as a Xmas gift for my mom

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this !!!! This is my best friend from now on

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    My Rooba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding this is my second Roomba. My other one I have had for five years. I love, love my Roomba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great household addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little addition to the house. Have it set up for 3 times a week

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Love my robot.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, especially since i got it as a drop. App works great and vacuums very well. Definitely worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one we have ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. I have 5 dogs and it does great with all the hair. We tried 3 sharks and none of them did the job this thing does

    I would recommend this to a friend