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Customer Ratings & Reviews

Your price for this item is $144.99
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The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 567 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 567 reviews
  • Rated 5 out of 5 stars

    A good bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Intelligent and friendly to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m ver happy with this product Very recommend Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does wonders and makes household chores easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Learning curve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to acclimate it to our house. Hope it does better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken too soon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first 3 weeks of owning it and company is giving me the run around about fixing it under warranty

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 2 out of 5 stars

    Review after I get it going.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a birthday gift for my mother but I haven't had the time to help her set it up Need the geek squad !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi wife love the vacuum and the function for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my son and daughter in law

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not best. Always breaking down. Gets stuck all the time. And my floors don’t feel clean. Currently is broken down and tried fixing it thru the app directions. Will be returning

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AI

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to program, takes long time to clean, slow to respond

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , amazing customer service , very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works Great on all my surfaces in my home. thank uou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! The self-emptying system is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Barely Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It barely works and I paid to much for an item that doesn't barely work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad at mopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as it says, when it mops, leaves a lot of ugly lines on the floor

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is junk. It worked beautifully for a month and now it only recharges 30% of the time on its own.this is my second Roomba and I loved the original. I was just wanting a second one of my basement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shipping was huge problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t got anything yet. My friend is very happy with product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Much worse than earlier version

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks and failed, also when working could not clean as good as cheaper earlier version

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Don't buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Don’t waste your money. The base stopped working after just 6 months. I reported the issue to iRobot, and I’ve been waiting 3 months for a replacement. I would recommend buying a robot without the self-emptying feature.”

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Battery life, Cleaning performance
    Cons mentioned:
    Navigation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fire your maid!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of the Roomba family of vacuum products for many years. I currently own several robot vacuums so a comparison was quite easy for me. Enter the iRobot Roomba Combo i5+ Self-Emptying Robot Vacuum & Mop. The product arrived extremely well packaged being double boxed. Unboxing and the setup process up was easy. After initially charging the and download of the applicable application, it was ready for use. The vacuum is highly maneuverable and fairly quiet during the operational mode. I was pleased with how well it cleaned my floors as well as its moping capabilities. I have a 1750 square foot house (all tiled) and battery easily lasted for the entire cleaning process. PROS: Buttons are clearly marked. Suction power is powerful. Long battery life. I do want to make some comments concerning the mopping function. Robots such as these are not going to mop up heavy mud or very large stains. If you enter your home with caked on mud and leave a heavy trail your robot will naturally disappoint. It does a great job with light duty cleaning, as light stains are easily mopped and cleaned. All in all, I'm enjoying this vacuum. It's pretty good at picking up dirt during the first sweep of the floor. Cliff sensors ensure that the robot doesn’t fall over the step into my sunken living room. I have a parrot who constantly sheds both small and large feathers and the robot had no problem in cleaning them. It also picks up long hair and parrot seeds with ease. Worth mentioning is the fact that the robot is unable to map my entire house as I have a sunken living room. Research revealed that mapping an entire living space into a single “map” is only possible when all of the floors are the same height! I confirmed this fact with the manufacturer. I would recommend that users allow the product to fully “map” your home. Once mapped, the Robot easily navigates around your rooms and obstacles. In closing, this is a pretty great robot! It mapped the layout of my home quickly and efficiently. It leaves my rooms spotless and clean and its cleaning program is very efficient. This product definitely makes my recommended list.

    I would recommend this to a friend