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Customer Ratings & Reviews

Your price for this item is $144.99
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The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 567 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 567 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It needs some googly eyes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba works about as well as I thought- It doesn't get everything, but, I didn't expect it would. What it does do well, is keep up with the daily accumulation, fairly well. I'll still need to clean the floor myself, but the intervals in between are much longer, and the place looks neater in between. It was worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Good for routine sweeping - Terrible at mopping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: I would not recommend this product. The mopping is terrible. It is good at sweeping routine dust/debris. I have a 600 sq ft apartment with all hardwood floors. I bought this hoping it would make cleaning/maintaining my floors a lot easier. It really does not. And when you factor-in the MSRP of $500 it is a terrible value. The route/map setup is pretty straight forward. I am not sure why, but it seems like the map does not remember static objects like furniture as it completes the route. My unit will run into objects that have never moved at full force like it has never seen/detected them before. The other frustrating thing is the robot avoids about a 4 foot arc around the base. You have to manually clean this area. The robot functions with two different collection units. One is the normal vacuum that will automatically dump into the base station. The other is the mop/vacuum combo that needs to be filled with your solution or water. You cannot leave the mop unit in the robot as the liquids will leak all over the base/floor. As far as mopping, the unit does not apply even pressure while being dragged. This results in very streaky floors. It also does not apply the liquid in a uniform manner. It has two pads that allow the liquid to saturate a rag. As the unit runs the route, the rag quickly runs dry and will again leave a very streaky finish. As for the quality, it will often leave spots unclean due to this. If there is a mess on the floor there is no way it will clean it. At best it will push the mess around until it is diluted and spread around. The next unit I purchase will have a base station that holds the mopping solution (this does not), cleaning brushes that move/agitate, and be self-cleaning so it does not spread the mess around. Do yourself a favor and dont overspend on this unit thinking your getting the best of both worlds. Your just wasting your money on the mop feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough to keep the space clean. It does miss some things on the corners or side but it does get 95% of the floor clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife #2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product was tired of feeling the dirt and hair on my bare feet and had to get this second wife to fix that issue the first enjoys it as well less for her to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I have ever bought! It’s a fantastic product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Daily cleaning without hassle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my mother, she loves it. It doesn’t replace the need for deep cleans, but it does daily cleaning while she’s working which it great for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great combo vac!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this! My only complaint is that it does not hold enough liquid to mop the entire downstairs of my house and there is no notification when it runs out so it continues to “clean” but with no liquid to mop with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I had hoped. Broken in 1 week.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah I mean it kinda works. I would call it more of a broom than a vacuum. You still gotta do manual deep clean yourself not to mention you have to clean the roomba itself. This particular model also will not avoid any pet messes so if you got cats with hairballs etc expect to do some robot detailing. Other than that I had the side brush break in the first week I was using it. I wish I would have researched a bit more before buying this particular model. However it does certainly have a convenience to it all that said.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works so well I can tell a difference in my floors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite, cleans good Works great, overall awesome product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it completely junk onlynworks every once in a while gets stuck in open places stops and says bin is full when it isnt also replaced rollers trying to get it to work and it did for mabe 5 minutes and stopped again wife is so disappointed with it she doesn't even want to try it anymore total was of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too noisy No practical at all moping. Im planing returned it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but the mop could be more thorough and the app seems a little dated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with pets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my mother-in-law. We love ours and thought she could use one as well. We both have dogs and it is helps with daily hair pickup on the hardwood floors. Initial mapping/set up can be a pain but once it's done it's amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Fair performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot, unfortunately, leaves debris behind and has a challenge going over various rugs. Also, after it mapped out the rooms of the house, it kept repeating the same areas and not attending to the correct zones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a husky and three labradors that love leaving hair all over the house. Having the roomba keep up on everything has made thing so much easier. It handles the dog hair with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot does an excellent job. I have German Shepherds that shed and it does a great job. I would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! My dream of having" more time for other things!"... has been answered.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mom for Christmas and she loves it. It navigates through the home well also. It also works fine with pet hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a couple of these now and this with the WiFi connection have been amazing. It does a fantastic job

    I would recommend this to a friend