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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 568 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Roomba. We set it to vacuum 3 times a week and it does an excellent job. The mopping function is simple to set up. I wish the users manual was more detailed but by watching a couple of YouTube videos we were able to get it working exactly how we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it’s quality and ease of use make it an attractive option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great roomba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present for my wife, she loves it. Upgrade from her previous roomba

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as useful as shown. Cleans but constantly gets sick in small items. Loses programming and needed to be reset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good to have/Not necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its good to have for small jobs. I also think it needs upgrading. If you are some who does not like to sweep and mop, this could be helpful, but for a real clean, you will have to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irbot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job, easy to program and setup. Simple to maintain.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    iRobot Roomba i5 - Leaks water and disconnect net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps disconnecting from the network. It leaks water now weirdly when the mop function is used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more proud of this purchase no matter the price this was a great investment and addition to the household especially with teens and toddlers it picks up and mops very well and also collects the tiny particles the human eyes can’t detect overall it was such a great buy I purchased a second one for the top floor

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Roomie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named the vacuum roomie and she is awesome! I just wish I would remember to pick up the kitchen rug before I leave cause she always try’s to suck up the little tassel edges of the rug! Other then that I couldn’t be happier

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but does get stuck on the carpet/rugs at times. A 5 star if you only have a smooth hard surface.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simplifies cleaning my house by a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to maintain i have it set up to start vacuuming every day when I’m gone so I come back to a clean house

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    My first Robot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really amazed at the operation of the i5+ and the coverage. What is really cool is how it empties out itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a total life safe. It has made day to day cleaning easier and much less stressful. I love being able to wake up to a clean house everyday

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifesaver product, cleans well. Mop is not the best but I barely use that

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Well worth the time it saves

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has stopped me from having to sweep/vacuum multiple times a day with having 3 cats. Definitely worth it, the edge brushes can break off fairly easy if you have a complex home environment as I do, so make sure to buy extras. Doesnt detract form my score however.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little vacuum. It picks up so much dirt. The mop function is a little lacking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our roomba and don't know how we ha e gone this long without one. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our iRobot Roomba Combo i5+ Self-Emptying Robot Vacuum & Mop. It works great! So glad we got one. We like being able to schedule when it runs.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product bud can't help me with good map and I remplece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schedule time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the roomba set up on a weekly schedule to vacuum my home. I love it.

    I would recommend this to a friend