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$249.00

Customer reviews

Rating 4.1 out of 5 stars with 413 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 413 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Picks up more dirt, trash, ect than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is over the moon happy and it cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, must buy, very clean and multi functional

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and it cleans good it great for big house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Future is here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it for my bfs apartment and he love's it! It’s my second roomba, they are so precise and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good robot vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an i3 Evo with the self empty base on my main floor. I bought this for my basement and it has worked like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with the order and customer service easily helped me fix it. The process turned out to be very easy and the product works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Roomba review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I was thinking when it said sweep and mop ,it’s good at the vacuuming but will pick up hair and ruin itself and has a bristle that LOVES to get stuck in its own wheel ,I hope they fixed that on the next design,I regret the purchase lol

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Battery life, Cleaning performance, Mapping
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Loving the mop/sweep attachment

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the box is the roomba, home base charging station, 1 extra filter, 1 extra edge sweeping brush, 1 microfiber mopping pad, drip tray, line cord, warranty/safety information and a getting started card with a QR code. First impression, ugh, I have to download another app. The roomba is solid and a little heavy but I its a good weight for what it needs to do. There are two rubber/silicone wheels that spin to pick up the dirt and there is an attachment for the mob/sweep combo. As soon as you open the box, it is neatly packed and there are extras which is always good to have. You put the roomba on the charger and drip tray and download the app. The app walks you through everything including connecting the roomba to WiFi and then you start to the scanning process. When you first get this going, you realize there is probably a lot of things sitting around the house that you should probably move so the roomba can properly scan but the good news is, the roomba will avoid them. There is a little light and camera on the front, so if there is an obstacle then the roomba will take a photo and show you when it’s done cleaning. When I first started using the roomba, I was a little upset that I had to attach a separate attachment for the mop but it’s actually a great thing that there are two. Some days, you may not want to mop, so you can switch back to the sweep attachment and not have to worry about filling up the little water tank. Right now, I am very impressed with not only the app but I am impressed with the cleaning. This thing is finding tons of dirt and dusting for me nightly. (I have it set to clean every night and I plan to try to mop every couple of nights but for now, I am going to leave the mop attachment on since it still does a great job with sweeping too.) Beware, the roomba knows what a carpet is, so if the mop attachment is on there, it will not sweep and mop the rugs. Another thing I really like is the mapping option where you tell the roomba what room is which. The map actually already knew what my kitchen, dining and living room was but it didn’t know what the bathroom was because I have a HUGE rug in there. I tried to update it to say bathroom but the app kept crashing. I tried just now and I was able to create a divider and add my bathroom. Beware, take your time and work with the app, if you try and tap too fast, the app will be bogged down and crash. I also want to add to check the bottom side of your roomba everyday after cleaning. Our house consists of three females and one male. Th edge sweeping brush always manages to be twisted with hair, so I definitely make sure I check that often. Also, make sure there isn’t any large pieces of trash on the floor when its time to clean. My roomba ended up finding a chunk of cardboard and picked it up but since it couldn’t get to the bin, the roomba stopped and waited for me get it out before moving on. Luckily, I was up (my cleaning setting is set for midnight, which during the week I am asleep already) and I was able to get it out and finish the cleaning. Please note, if something gets trapped in the rollers, the roomba will not move until you get it out and the battery will still drain. I had that happen and I had to recharge again before I could finish the cleaning. The roomba doesn’t take long to charge and when you look at the app, it will tell you how long it will take to be fully charged. Also, please note, I am not able to accurately judge how well the mop works because I have high traffic areas that I use the roomba for. I did notice a difference on all of my vinyl and laminate floors and the mop head was a little dirty but not really a whole lot. I was able to rub the mop cloth under running warm water and the little dirt patch went away. Overall, I am highly impressed with the roomba and the roomba app. I would definitely recommend this product to all of my friends and family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes cleaning easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really good love the way it moves around everywhere wish it could go from vacuum to mop on it’s own tho

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working just shy of 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay for awhile, but for the price this should have lasted for more than two years intermittent use. I replaced brushes, cleaned the unit, kept it up. Then, suddenly, last month the vacuum just stopped running. No error message, no obvious problems, just plays its sound like it’s going to go and then remains completely still and no responsive. Lots of other robotic vacuum options out there, I’d consider a different on other than iRobot.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 3 out of 5 stars

    Missing the “home” button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not 100% satisfied with this new version of Roomba. My previous version was able to go “home” when the battery was getting low. Also, previously the Roomba had a “home” button that you can click if you want to stop the job. The new version could be more powerful but less efficient on the little basic functions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pick up debris or program well. I have tried several times with no success. I gave it a three star rating to be friendly.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo I5 We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 4 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working very good so far on carpet have not used wet option for floors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK, because I can mop, sweep and vacuum faster on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot money to quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for this price, good price and quality, so I could recommend this robot, of course it’s not ideal, but I wasn’t expecting it to be perfect

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Do not get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this robot mop. It was getting stuck every 10 minutes . It doesn’t know how to go around things and all the hairs were getting stuck around the wheels and stopping it from working. I had a ecovacs deebot for four years before this roomba and it worked efficiently . I just heard that roomba was the best robovac so decided to give it a try but extremely disappointed. Going back to the deebot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Roomva

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time and packaged very well considering it was previously opened. Although it arrived with no paperwork, setup was straightforward as well as registration. Works wonderfully.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Connectivity, Dustbin size, Navigation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent. It takes some time to learn the route. It may take a few software updates for it to get to the point that you are looking for. Solid suction and will suck up fairly large things if left in its route. Don't worry when it jams it shuts itself down and you just remove the item and restart it, no issues so far. When the battery runs low it returns to the charger to recharge itself. It does not get along the baseboard, leaves a gap. It can be loud on hard floors, but is quite over rugs. It can send you notifications on your phone to let you know when it has completed its job. You do have to switch the tray if you want to to mop versus vacuum so it isn't just going to do everything on its own. It is nice to have the option. The recovery bin could be a bit bigger, but overall reasonable size. Make sure you have a decent internet connection so it can easily run its updates, otherwise you are likely to be frustrated since those were required to get it on the right path. Overall decent buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot - Roomba Combo j5 Robot Vacuum & Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot - Roomba Combo j5 Robot Vacuum & Mop is great! I like that I don't have to sweep/ vacuum my wood floors everyday because of my pets. I set a time and day for the Roomba to automatically vacuum and make sure things are picked up so the whole floor is vacuumed.

    I would recommend this to a friend