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$249.00

Customer reviews

Rating 4.1 out of 5 stars with 413 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 413 reviews
  • Rated 1 out of 5 stars

    Poor battery life.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor battery life. I have this and only use to clean my room only and the battery does not last long enough to clean the whole room.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    ROMBA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2ND ONE i BOUGHT. i WOULD GET ANOTHER ON BEING AS i HAD TO GIVE MINE AWAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 machine. Both clean great and do the job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest Technoloogy product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Servers the purpose listed on specifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have a bad back and this helps me profohndly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gets dumber with every use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a few months now and has started just stopping and spinning in circles. Claims it's stuck on an open floor. Bin sensor claims it's full when it's empty. I have a non refundable paper weight I'm going to destroy it with a hammer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and probably the most affordable roomba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 would recommend!! Works really well and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot J5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to cleaning and mopping. This device has a camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removes dust well and does wet cleaning, happy with the choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very good, and the tecnology is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best birthday gift. Works pretty well. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good gift for the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very excited about this product and it work fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't vacuum as good as the old one that stopped working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good vacuum but the I recommend to other’s

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping
    Cons mentioned:
    Dustbin size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A good combo vac and mop with caveats

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have long been a fan of the Roomba. I got the first one back in the day and loved it. Now, several years later with alot of competition, the bar is set pretty high. The iRobot Roomba j5 tries to separate itself from the pack as a combo vacuum bot and mop bot. The build quality seems decent. The basic Roomba formula remains the same across the years I feel. I have had fairly good luck with the various iRobot models in terms of longevity. In terms of functionality, it vacuums well in standard Roomba function. Now because of the two in one function, the bin is pretty small. I had to empty it fairly frequently. Add a shedding dog to the mix and I found that it needed to stop fairly quickly every time. I would find that it would not have finished vacuuming when I came home due to the need to empty the bin. The mapping function seems to work fairly well and it did a good job avoiding objects from my direct observation. The mop function is decent as well but it does seem to leave some areas uncleaned. It did not feel as thorough of a clean compared to the vacuum. All in all, this is a decent combo robot vacuum and mop for the right people. I feel it is more specialized towards people with a smaller and simple space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my wife she loves it, it works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it was going to deliver but it was highly disappointing. The vacuum is ok as far as the mop. it's completely trash. I've tested it twice on my tile and it kept getting stuck since it's requesting for the sensor to be clean. The mop is not mopping for the lack of better term.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase room a vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a roomba vacuum Order #BBY01-807054904269. I don’t get to know how to operate it. I have read the manual but I need help. I went to the Martinsburg, WV the Commons and he told me they don’t do any service or help for the sales of vacuum. Pls help or can I return it. Thanks

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    It stinks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too smart. Always stops and thinks. Never finishes job.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR