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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 408 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 408 reviews
  • Rated 5 out of 5 stars

    Great Assistant - 2+ Years Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a bit over two years now and use it almost every day! It's so useful to have around the house. Maintain it and make it a habit to clean it often so it lasts you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good vacuum.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does a great a great job at cleaning and mopping the floor. Only thing to remember is to clean the bottom of the machine regularly so dust doesn't obstruct the bin. Also remember to use the cloth that comes along with it for mopping. Make sure not to have any carpet on the floor as the vacuum can get stuck on them.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. IRobotPWR

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need all the fancy stuff, just a Roomba that worked. This exceeded expectations, especially for the price. Smooth, quiet, good suction, good at avoiding getting stuck. Seems to be "smarter" than my last one as it appears to be deliberate in its movement to ensure it covers every spot, even in an unfamiliar room Great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mapping trouble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with mapping and it gets stuck a lot. When it runs when not home, it’s a problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    When it works it’s great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I cleans well. The sweeper arm gets stuck and caught up in the housing ALL the time. It’s annoying. But when it works it works the app is neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the combo container, the water leaks and is used quickly. I have to refill it before each use if i want some ofnthe floors vacuumed/mopped. I wish I would have just paid more for the higher end combo, as I have it on our second story and it works percectly. My husband has even remarked about the difference in cleaning between this model and the higher end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve really enjoyed this vacuum, so much better suction and coverage than our previous robot vacuum. We haven’t used the mop function yet but look forward to doing so. It appears on the app that we can set zones to avoid mopping like rugs/carpeted areas.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little to set up, but vacuums and mops great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S.4.M.P

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I think it a kool investment every on with carpet should have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price/quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the robot vacuum today, turned it on, tested it, and it works great. It's fast enough and doesn't get the job done very loudly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! It picks up around the house with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. It is able to be connected with my Alexa, making starting vacuuming easy. It picks up great and easy to clean. Cannot wait to try out the mop function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it does the work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the work but gets stucked a lot, I recommend getting another model with camara

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a roomba and let my mom borrow it while she had a busy month, she loved my roomba and i purchased her one. i bought her the one that mops to help out during the week. its a nice help. we had a few small issues trying to program it but we figured it out. the customer service is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean Sweep!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to think I am a clean person, but wow did this little roomba prove me wrong! It’s a fantastic little vacuum and I love being able to program it to run overnight. The mop function has a bit to be desired but it does get a decent quick shine. Overall extremely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J5 is great!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an e6...this is a nice upgrade with the mapping and mop features. Very pleased with the performance for the price. Will continue to support Roomba products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Mop combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot vacuum mop delivers solid cleaning performance with smart navigation and convenient app control. It efficiently handles dust and light spills on hard floors but struggles with heavy messes and edge cleaning. Battery life and scheduling features are strong, making it a reliable option for daily light maintenance and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what we reviewed online. It arrived in a timely fashion. We’re very happy with our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vaccum efficiently but mapping feature not worthy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is doing effective vacuum and mop . But the mapping feature for this version not efficient and worthy. Sometimes the robot get stuck under tables and not returning to home. Also I can see the bin full error for just half filled bin . I feel they might corrected these inconveniences in the upgraded series products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Roombas!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems to have a pretty strong suction… I haven’t used the mopping component yet, but I’m very pleased with the vacuum.

    I would recommend this to a friend
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