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Customer reviews

Rating 4.1 out of 5 stars with 409 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 409 reviews
  • Rated 5 out of 5 stars

    Roomba purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what we reviewed online. It arrived in a timely fashion. We’re very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Roombas!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems to have a pretty strong suction… I haven’t used the mopping component yet, but I’m very pleased with the vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been really helpful to use, saves me a lot of times and doesn’t do a lot of noise. Keeps the floor really clean, both carpet and wooden floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba Combo j5 does a good job cleaning and is fun to watch it in action. It got stuck a couple of times under my recliner and occasionally re-cleaned the same spots, but both were easy fixes. It sometimes misses the charging dock & fails to charge (needed manual intervention). I haven’t tried the mopping feature yet but plan to after a few more runs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ok machine it does what it supposed to do but could be much better for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot vacuums and mops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot is the best robot vacuum you can buy right now. It beat out all the others in mapping, creating virtual boundaries and detecting and avoiding obstacles, which means it’s the best “set it and forget it” smart robot vacuum — and it even empties itself. More importantly, it picks up dust and debris and cat litter from hardwood floors and low-pile carpeting better than the others we tested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,it cleans very good and mop too,I will recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to a house which is hard floor and a little carpet area, First of all, I’m impressed with the mapping and the way it displays your home map perfectly as it is, and let me select and create favorites, was able to select no mop mode with no difficulty at all, app is so easy to use and it did a great job picking up all the invisible dust and hair, mopping works great, worth a buy. I was using different ones but I wish I should have used iRobot all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cindy's Robo cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with my robo vacuum and mop it has great suction power and really easy too set up, there is one thing i wish came with it and that is a remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low noise, beautiful unit, easy to install, and great quality product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really really wanted it to work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much hope for this vacuum. Our main floor is all tile with limited obstacles obstacles that most houses would have breakfast area, dining area, kitchen foyer after two days of use the wall brush on the unit completely broke. It does not avoid obstacles very well and continually got stuck under my kitchen table, it would vacuum the same area over and over again. Maybe it was my error so I kept the vacuum learned the The app created room dividers, but I had to make sure that every one of my dining room chairs were off the floor obstacles were put away and it seemingly did an OK job even with the broken wall brushes. However It now has trouble navigating back to its Homebase and and I consistently get an error that it needs to reboot in the middle of the night while cleaning. Also that there’s not enough light for the vacuum which why would I wanna have a light on all night long for the vacuum? Maybe I need to go for the upgraded model, but very disappointed as our home should have been almost a model home for a vacuum such as this try to see if Best Buy will take it back after one month of use and possibly upgrade to a different model or different brand .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best I’ve used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I robot I have ever used, it’s nice that it will vacuum and mop and can be controlled from your phone. There are much better ones out there, but they are double the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Works awesome. The fact that you can activate it from any where, and maps your house . Only negative is it takes a minute to find it’s parking location.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst one I've had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this vacuum it was very LOUD and I couldn't figure out why. I contacted Roomba but I didn't receive a return response for about a week. I grew tired of waiting and examined the robot myself. The side sweeper brush wasn't working (straight out of the box) and I returned it to the store. It was only AFTER I returned it that I got a response from Roomba. Hoping that it was a one-time thing, I got a new one at the store and while it was quieter, within a week the side sweeper brush broke AGAIN. Once again I didn't receive a response from Roomba until after I returned the robot. Furthermore, its detection of walls and obstacles is poor and often woke up everyone in the night trying to get into their room despite instructions in the app not to enter that area. Add to that the fact that the "mop" is just a wet pad that's swept over the floor (no scrubbing) and it's just not worth the hassle. Would NOT recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacum a liove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good It saves me time in my day at home . I can study while she cleans or just schedule a vacuum before I get home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever. Cleans and mops my floor. Love that i can set a schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! vacuums very well, long-lasting battery and easy replacement of parts when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum, not so great mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacuming power and app is great. The mop is not very useful since once the floor is wet it just struggles to move in the slippery tiles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little Clanker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job sweeping. An ok job mopping. and a great job vacuuming.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello ChadS, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 2 out of 5 stars

    Needs Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like a few things: Doesn’t vacuum well, Only has one brush, not user friendly when setting on app., Doesn’t map the entire floor, brush gets stuck

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

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