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Customer reviews

Rating 4.1 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the product's strong cleaning performance, particularly its effective mopping function, along with its ease of use and improved mapping capabilities. They also highlight its robust battery life, powerful suction, and ability to avoid obstacles. However, some users note that the smart mapping isn't always perfect and have experienced occasional charging issues. Additionally, the dustbin size is considered small by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 416 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need all the fancy stuff, just a Roomba that worked. This exceeded expectations, especially for the price. Smooth, quiet, good suction, good at avoiding getting stuck. Seems to be "smarter" than my last one as it appears to be deliberate in its movement to ensure it covers every spot, even in an unfamiliar room Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    When it works it’s great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I cleans well. The sweeper arm gets stuck and caught up in the housing ALL the time. It’s annoying. But when it works it works the app is neat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. It is able to be connected with my Alexa, making starting vacuuming easy. It picks up great and easy to clean. Cannot wait to try out the mop function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a roomba and let my mom borrow it while she had a busy month, she loved my roomba and i purchased her one. i bought her the one that mops to help out during the week. its a nice help. we had a few small issues trying to program it but we figured it out. the customer service is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean Sweep!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to think I am a clean person, but wow did this little roomba prove me wrong! It’s a fantastic little vacuum and I love being able to program it to run overnight. The mop function has a bit to be desired but it does get a decent quick shine. Overall extremely pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans like a champ. Important note it only comes with 1 "sweeper arm" it looks like the other one is missing but I guess the sacrificed that to get the mop function work. It helps to spray the floors lightly before the mopping but my fiancee said it's the best money she's ever spent. Lol it was my money!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    iRobot J5 combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hard floor and carpets. But sometimes returns to docking station abruptly and ends the job.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo J5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job on hard floors, Easy to set up, only used it 3 times so far, but I haven't had any problems. Saves me some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve really enjoyed this vacuum, so much better suction and coverage than our previous robot vacuum. We haven’t used the mop function yet but look forward to doing so. It appears on the app that we can set zones to avoid mopping like rugs/carpeted areas.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been really helpful to use, saves me a lot of times and doesn’t do a lot of noise. Keeps the floor really clean, both carpet and wooden floor.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, we have had it for about 3 months never misses. Highly recommend

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    it does the work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the work but gets stucked a lot, I recommend getting another model with camara

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful Easy to operate clean thoroughly. I can’t say more about this vacuum. We just really like it a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vaccum efficiently but mapping feature not worthy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is doing effective vacuum and mop . But the mapping feature for this version not efficient and worthy. Sometimes the robot get stuck under tables and not returning to home. Also I can see the bin full error for just half filled bin . I feel they might corrected these inconveniences in the upgraded series products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! It picks up around the house with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans everything well! vaccum and mop combo works great. highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    My first mapping vacuum robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this robot for a few months it's working very well. First vacuum robot with map so I'm very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    iRobot vacuums and mops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot is the best robot vacuum you can buy right now. It beat out all the others in mapping, creating virtual boundaries and detecting and avoiding obstacles, which means it’s the best “set it and forget it” smart robot vacuum — and it even empties itself. More importantly, it picks up dust and debris and cat litter from hardwood floors and low-pile carpeting better than the others we tested.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent price/quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the robot vacuum today, turned it on, tested it, and it works great. It's fast enough and doesn't get the job done very loudly.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Cute and awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to a house which is hard floor and a little carpet area, First of all, I’m impressed with the mapping and the way it displays your home map perfectly as it is, and let me select and create favorites, was able to select no mop mode with no difficulty at all, app is so easy to use and it did a great job picking up all the invisible dust and hair, mopping works great, worth a buy. I was using different ones but I wish I should have used iRobot all the time.

    I would recommend this to a friend