Customer Ratings & Reviews
- Model:
- j517020
- |
- SKU:
- 6553418
Customer reviews
Rating 4.1 out of 5 stars with 408 reviews
(408 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers admire the Roomba Combo j5 Robot Vacuum and Mop for its cleaning performance, ease of use, and smart navigation that avoids obstacles. The device also boasts impressive battery life, strong suction power, and a user-friendly app. However, some customers have noted that the bin size is small, and a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Perhaps buy it brand new!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of time and money. Kept getting an error message about the bin not being properly inserted. After an hour, I could not fix it. It was an open box buy though.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting stuck everywhere cleans one spot for 10 mins. Have to manually move it to a new spot. I just want to return it but cant cause ghe 14 day period ended 2 days ago.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. To resolve this, we would suggest performing the steps from the following article: https://homesupport.irobot.com/s/article/32690. If the issue continues, please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 1 out of 5 stars
Worst Vaccum Ever Purchased with no customer servi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst Vaccum Ever didn't even work for couple of days, Complained to iRobot Vaccum and BestBuy no one helped in resolving they said buy a new one.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 1 out of 5 stars
iRobot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work as good as it seems or advertised especially the mop and vacuum part
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 2 out of 5 stars
ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the mop stopped working, and barely moves anywhere
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken for less than a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a month and it’s broken. It says error 26. Already cleaned everything including the bin and change the filter, reset the vaccum but still it would not work. So disappointed.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY. ZERO STARS IF POSSIBLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app blows. Sensors such and say full when nothin is in it. Mop mad is cheap. Thing is as dumb as a doorknob.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 1 out of 5 stars
Not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not very smart I wouldn’t recommend, I’m going to take it back it gets confused often
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Mop/Vacuum Combo!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iRobot Roomba i5 Vacuum and Mop Combo is a great smart vacuum. It's suction is great for such a compact vacuum. After unboxing, I put the vacuum parts together. Make sure that you look underneath all of the cardboard for parts that you may have overlooked. I placed the base up against the baseboard making sure there were no obsticles that would prevent the iRobot from docking. I then downloaded the iRobot App from the Google Play Store. I installed the app, the app found the robot and it was ready to go. Using the robots Imprint Smart technology, I ran a map of the areas of my home that I wanted cleaned on a daily basis. This took a little while to complete. Using the app, I programmed the iRobot to clean only one room. I switched out the compart on the side of the vacuum. I used a regular floor diluted with water. When I finished mopping I emptied and cleaned then air dried for next use. It does a decent job mopping if you have light traffic throughout your home. Overall this iRobot i5 is a very good robot vacuum for a small uncluttered home. Would recommend.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
I would recommend this to a friendRated 1 out of 5 stars
Disappointed at first
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power supply cord didn’t stay attached and wouldn’t link with app on cell phone. I returned the item for an exchange which is working fine
No, I would not recommend this to a friendRated 4 out of 5 stars
Decent
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent. It takes some time to learn the route. It may take a few software updates for it to get to the point that you are looking for. Solid suction and will suck up fairly large things if left in its route. Don't worry when it jams it shuts itself down and you just remove the item and restart it, no issues so far. When the battery runs low it returns to the charger to recharge itself. It does not get along the baseboard, leaves a gap. It can be loud on hard floors, but is quite over rugs. It can send you notifications on your phone to let you know when it has completed its job. You do have to switch the tray if you want to to mop versus vacuum so it isn't just going to do everything on its own. It is nice to have the option. The recovery bin could be a bit bigger, but overall reasonable size. Make sure you have a decent internet connection so it can easily run its updates, otherwise you are likely to be frustrated since those were required to get it on the right path. Overall decent buy.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
I would recommend this to a friendRated 1 out of 5 stars
Awful robot vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have been a reject or returned item. Would not cover the floor Just kept going back and forth.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. To resolve this, we would suggest performing the steps from the following article: https://homesupport.irobot.com/s/article/19596 . If the issue continues, please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 1 out of 5 stars
China
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.China quality china performance china materials china spy equipment
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendRated 1 out of 5 stars
Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week, I can't get it to connect.Clean the house
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue
Rated 1 out of 5 stars
Roomba
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work efficiently going to buy another one
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue
Rated 1 out of 5 stars
Robot vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not clean properly i thought it will be good but no
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very horrible performace Not at all satisfied with the product
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 4 out of 5 stars
Tradeoffs with Combo Vacuum/Mopping Roomba
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iRobot Roomba Combo i5 is a combination robot vacuum and mop. It allows one device to replace potentially two which seems like a great idea. One issue I've had with using a separate robot vacuum and mop is that vacuuming and mopping about 1500 sqft of space can take a long time to complete on just the vacuuming step alone and as you'd like to mop after the floor is vacuumed, the only good times were either starting later at night or on a day where everyone would be out of the house for most of the morning and afternoon. As a result, mopping did not happen as often. The robot itself looks pretty similar to other Roombas. The finish on this one is a bit different, perhaps to convey it also has the mopping capabilities. Looks, build, and finish-wise, it seems the same as other offerings from iRobot - well built and robust. This one comes with the standard flat charging base, a vacuum only bin, and a vacuum and mop bin. Setup is pretty straightforward and after charging it up you're good to go for the first of several mapping runs. Technically, you can have it vacuum/mop and map at the same time but if you want a map so you can isolate specific rooms to be worked on independently, doing mapping runs will help speed things up. For this i5, took 4 runs to get a map. I did three mapping and one vacuum/mop which went surprisingly faster than when I'd done vacuuming with the i3. I'd later figure out that the robot seems to spend less time with the vacuum/mop attachment versus the vacuum-only one which apparently turns on some additional dirt seeking features in addition to being compatible with the base that can vacuum out the robot (you need to manually empty the vacuum/mop bin yourself). This being said I'm still on the bit on the fence on the simultaneously vacuum and mop action. The mop is positioned so that it is in the "back" and so the floor is mopped after the vacuum hits it. But my past experience is that especially when it's been 3-4 days since last vacuum (house with 3 young kids), the Roombas really need their normal deep clean pass to do a good job before you'd want to follow with a mop. This one isn't' any quieter than the i3 so I'm still constrained to only running it when people are well asleep or out of the house. Part of wanting to map is that by splitting my main floor into three rooms, I could setup cleaning that would ensure a particular room could be completed in a given period where the robots were free to roam. So, with the vacuum/mop combo, cleaning the entire first floor in one pass running starting later at night is feasible - no complaints about the noise. The downside is there are areas that don't get that clean due to the mop just dragging debris that didn't get vacuumed up around. The behavior after mapping still needs improvement - the Roomba still wants to do some "exploring" at the boundaries of room if there's no actual barrier where you drew a wall. If you let that happen and it opens up into a larger room, then it will actually just clean that larger room. So I'm still needing to make sure I put up the baby gate (which we already had in place anyway) to help keep the Roomba from wandering into the pantry area. Long term, I think we'll see if this one lasts. On the one hand, I can potentially run it more often so the mop/dirt issue may go away - though it still requires a lot of prep work to ensure legos and other small toys aren't getting vacuumed up or jammed in the rollers. Not being able to have the base auto vacuum it to clean it is also a minor annoyance though the need to refill the tray with water or cleaning solution means there would always be that manual interaction with the Roomba. The app does let you know when things are getting full/low so perhaps those with smaller areas to clean can get by with only needing to interact every 3rd or 4th run.
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
I would recommend this to a friendRated 4 out of 5 stars
NICE CLEANER - IROBOT ROOMBA COMBO
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been quite pleased with the performance and cleaning capability of the iRobot Roomba Combo i5 Robot Vacuum and Mop! This isn't the first robotic cleaner that I own, but it is the newest and has the added capability of MOPPING after vacuuming. First off, this machine is much heavier than the others that I own. It operates the same but this COMBO ROBOT device has a much better cell phone app than the others. It was simple to create a new account and setup the device with the app. The COMBO ROBOT was very responsive to the setup done on the app and has been easy to quickly start using and modify the schedule. The vacuuming is equal to and a bit better than my other devices. It is simple to change the setup of the device from vacuuming to mopping. The actual operation of the mopping is ok and does a "surface" cleaning but it is for LIGHT cleaning only. If the hard surface is a bit more dirty, then I think these robotic devices are not the right tool to use. The COMBO ROBOT was quick to learn the cleaning area and did a good job of cleaning the entire area with rare "repeats". This is a good improvement from earlier devices. Overall, I think the COMBO ROBOT does a good job for automated cleaning, but for mopping, you need to be present. I would recommend the COMBO ROBOT!
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
I would recommend this to a friendRated 1 out of 5 stars
No working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No working well, don't recommend, i return to the store
This review is from iRobot - Roomba Combo i5 Robot Vacuum and Mop - Woven Neutral
No, I would not recommend this to a friend














