Customer Ratings & Reviews
- Model:
- j517020
- SKU:
- 6553418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers admire the Roomba Combo j5 Robot Vacuum and Mop for its cleaning performance, ease of use, and smart navigation that avoids obstacles. The device also boasts impressive battery life, strong suction power, and a user-friendly app. However, some customers have noted that the bin size is small, and a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
i5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not charge. When I tried to use the mop, it threw everything off. Hope they will give me a replacement. Had high hopes to let Roomba do the floors but I guess she thinks I should have to push a vacuum myself sadly
No, I would not recommend this to a friendBest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent choice, the most comfortable and practical to use, life was solved
I would recommend this to a friendToo many issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excahnged the Roomba 694 for the J5 simce the price dropped. After the first 2 cleaning sessions it has issues getting around, and getting off ghe home station. These issues include randonly thinking that it’s stuck on a cliff while its on a flat hardwood surface, and after undocking from the home station it thinks its stuck on the dock. Each time I move it to a new location like it asked, it gives me a dropoff detected error. Spent 2 hours trying to fix this, and still randomly stops in the middle of a job. Going to return this, and go back to the cheaper, simpler 694 that actually worked.
No, I would not recommend this to a friendRoomba
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, but should have bought a better model.
I would recommend this to a friendDid not work. Did not even turn on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work. When I tried to bring it back to the store for a refund I was told it exceeded the two week allotment they give for returns. Two weeks? That is the worst return policy I have ever heard. What if you bought it for someone as a gift? Now I have to take it up with the manufacturer, not an easy process. Will never shop at Best Buy again!
No, I would not recommend this to a friendDisappointing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Returned after one day. Trouble shooting and guide was not helpful. Upgraded to the J9+ and returned it after two days. With huge $$$$ cost , you would think there would be weekend tech support.
No, I would not recommend this to a friendCheap robot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Break after 1 week. I had to order replacements. Not a good deal
No, I would not recommend this to a friendOne month only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last only for one month,it’s good until one month only
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
