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Customer Ratings & Reviews

Your price for this item is $293.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 465 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are satisfied with the Roomba Combo j7+’s mopping, ease of use, and advanced navigation features, frequently praising its effective cleaning and intuitive operation. Many appreciate the self-emptying function and the robot's ability to map and avoid obstacles. However, some customers note that the device can be noisy and express concerns about the price and the small water tank capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 465 reviews
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Trouble

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but trouble with my robot. It doesn't empty properly, leave a mess at the base. I've had it replaced once already because the mopping arm would not work. Now it stays on it's home base 99% of the time with an error of somesort. Not happy with this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase does a great job, don’t know how I did so long without it. Only thing I notice is sometimes there are some connection issues - but that could be my WiFi

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Very undependable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works , this thing is awesome, it’s my 3rd irobot product and they are very cool. My wife absolutely loves them. Here’s the rub, they will inevitably break down, so if you buy one and it breaks down during ghe first tear, you are good to go, but if its after 1 year, you are out of luck UNLESS you buy the extended warranty from Best Buy. All 3 of my products ended up breaking down and needed replacement. If my wife wasn’t totally dependent on this thing I would just walk away. The J7+ combo system is very cool, but today it broke down after 14 months of using it 3 times a week. Luckily. I have the extended warranty because irobot wanted $250 to repair. Crazy that a $1000 vacuum is so undependable.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing All I ever have to is mop time to time.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Dog hair

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, we are able to just do a section that gets the most wear. We have two dogs that shed like crazy, and sometimes it does get clogged but it is rare. I will say we do sometimes have to do an over all vacuum if we haven’t ran the iRobot in a while.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Would recommend/A little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my disabled mom a lot. She has dogs but we haven’t tried the poop feature, but other than that we’ve been happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Roomba J7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba J7 vacuum and mop combo has been a great purchase. We love it, and recommend its purchase. It does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Mom's little helper

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom didn't want one until I bought it for her. The first few days she'd sweep ahead of the Roomba, but now she lets the little robot do its job. She calls it her little helper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iRobot Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit had to be returned for a replacement after speaking with customer service within a week of starting to use it. Kept displaying an error code. The second one seems to work okay so far. Was nice that the mapping of the house transferred automatically to the second unit. (Our daughter had the exact same issue when she first got her Roomba … had to be returned for a second unit. They seem to get it right the second time!)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You have better one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recoment this for anyone to use on hardwood floor. Makes noise. But it is good on carpet I seen it workign on one of the carpet on which most of the other robot did not work. Wipe attached came off just after my return windows was ended :-(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best One Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! This model has a stronger, quitter motor. The battery lasts longer as well, so more area gets cleaned. This is our third, and by far the best!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this robot and I come home all clean, I recommend it, it vacuums and mops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reduces the time it takes to clean the house.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and does a great job cleaning the floor. The house keepers come every two weeks and enjoy have the floors ready to mop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not programmed right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out going straight in to a wall and kept hitting the wall until we picked it up and turned it around. My son had to reprogram the map system for it to work right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba is great for handicapped people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After back surgery I was unable to do the daily vacuuming. Now with the rumba we no longer have a dog hair problem and the floors are always taken care of automatically. The scheduling of the rumba is easy to set up and it’s set it and forget it.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    It’ll do the work for you!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment! Works great on tile floor and carpet will not go over any pet messes super high smart intelligence.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Half junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works about half the time. Have to keep doing a reset often to make it work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    A little Helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done well. It bumps into things a lot but it always cleans up nice and doesn’t consume much power. Lots of options too besides vacuuming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ij7 roomba review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My roomba constantly needs mop solution and the dirt seems to get stuck before it ever gets in the dirt cassette. I literslly have to difg out the dirt. It always appears confused.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other lower priced models, there's no much difference. Wouldnt pay the extra

    No, I would not recommend this to a friend