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Customer Ratings & Reviews

Your price for this item is $293.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 463 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are satisfied with the Roomba Combo j7+’s mopping, ease of use, and advanced navigation features, frequently praising its effective cleaning and intuitive operation. Many appreciate the self-emptying function and the robot's ability to map and avoid obstacles. However, some customers note that the device can be noisy and express concerns about the price and the small water tank capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 463 reviews
  • Rated 5 out of 5 stars

    vacuum cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and very useful I forget about it and it always does the perfect job

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I really does know when to mop and vacuum!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the first run to map the house, this robot was running into everything hard and getting all dinged up. I had another iRobot that I was replacing from over five years ago. I think the older one had better software than this thing. I returned it and got a RockBot which we are very happy with.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba Combo j7+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Rated 4 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! Excellent job! I hope everyone can have one of those!!! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 1 out of 5 stars

    Get the Warranty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for less than a month and had it sent off through Best Buy’s geek squad who wasn’t able to fix it and ended up refunding us for our warranty and robot. It stopped charging randomly and would leave the dock and not know how to get back and would die in the middle of the apartment. It did really well vacuuming and moping our 2br 2bath apartment, but $1000 for a robot that lasts a month is kind of ridiculous. Do not purchase without a warranty. Ours could’ve been a one-off, but I wouldn’t risk buying another.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly useful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Gets confused quite a lot, though. It often shuts down in the middle of the room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iRobot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Succession is not at all great. Takes too long. Carpet cleaning is not at all perfect. High maintenance. App does not work after so many customer service tickets. Floor cleaning is better. Mopping is also ok but still stains left.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thought I would love it especially for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already had several glitches. Coincidentally happened to change my Wi-Fi after setting this up. And when I try to connect it to my new wifi completely messed everything up and did not work anymore. Customer service sent me a new machine which doesn't seem to mop as well so maybe it's me but I'm not as happy as I thought I Would be

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive floors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it leaves my wooden floors clean. Very impressive before, I would broom and mop my floors looked dirty with fuzzy things left from the mop on the floor.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Good elections.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B+++........................ ....................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Runs it everyday while we are at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great Mopping

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t mop as great as advertised, but it has a good suction power.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, Working every day with no problems!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it!!! Thank you, thank you, thank you. Will be recommending this to a few friends FOR SURE!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is built tough, but lacking suction power. It is good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome review. Great for my household and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected and performance good on all floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccum plus mop is convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. The mops works only in one direction unlike ecovacsz

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only robo vacuum I’ve had issues with. The robot needed to be replaced twice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba Disappointment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Roomba but am disappointed with this one. It does not avoid dog accidents as stated and is a mess to clean. If you don't find the accidents first, it will do I am taking mine off schedule.

    No, I would not recommend this to a friend