Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$293.99
Save $705.01
Comp. Value: $999.00

Customer reviews

Rating 4 out of 5 stars with 469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are satisfied with the Roomba Combo j7+’s mopping, ease of use, and advanced navigation features, frequently praising its effective cleaning and intuitive operation. Many appreciate the self-emptying function and the robot's ability to map and avoid obstacles. However, some customers note that the device can be noisy and express concerns about the price and the small water tank capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 469 reviews
  • Rated 2 out of 5 stars

    Doesn't clean very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cleaning is not that good. Im using it twice a day and is not clean

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Vacuum

    Rated 4 out of 5 stars

    Still learning, but good to start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is solid...mop is a little weak, but still very nice to have a regular mop schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for pet owners!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wouldn't know we have 2 dogs and 2 cats! No more tumbleweeds of hair or dirty paw prints on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and time saving purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So far great experience. We are glad with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    This is a lifesaver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Its such a lifesaver for our busy lives. It does a great job and is efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for pet owners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised. I have cats and it broke in 2 weeks. Have to turn it over and work on it and clean it almost each time. Regular vacuum is simpler. This is for an a apartment that is not much in use and clear of Things. Or office with light traffic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OPEN BOX FAILED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst purchase I've ever made. The robot arrived broken. I don't recommend anyone buy this type of equipment with an open box. It's better to buy a brand new one. They promise you something that isn't really true.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eehh

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt really pick up the mess when it sweaps nor does it really mop. But eeeh i enjoy the product either way the idea of it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello LuisL, thank you for taking the time to share your feedback about the Roomba Combo j7+. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    My best friend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and does it good!!!! I use it 7 days a week on a schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J7+ i robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, works completely authentic, clean and Mubarak very good Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clean floor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out pretty good leaves the floor very clean to be honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba done right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Love this! Love this! Love this! Love this!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did a great job but it deleted the map frequently. after 2 years that it doens't have warranty with best buy neither IRumba helps, they don't have parts for it and no one will help you with service after 2 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba Vac& mop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the greatest vacuum i have ever owned lv this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your time and money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Product. Broke after 6 uses. The sensors stopped working. Trying to get help from technicians was a pain. Refused to replace the vacuum and had me replace one part at a time as they played a guessing game on what was wrong.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time buying it the first two times something broke gets 3 stars because bestbuy has great customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommend this to everyone. Very powerful vacuum. We have 2 dogs and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that we can set a schedule on this and it does all the work while we are sleeping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not yet sure if I will keep it. The robot is difficult for me to set up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No good!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mop stopped working after 1 month. Suction just ok.

    No, I would not recommend this to a friend