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Customer Ratings & Reviews

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$293.99
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Comp. Value: $999.00

Customer reviews

Rating 4 out of 5 stars with 469 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers are satisfied with the Roomba Combo j7+’s mopping, ease of use, and advanced navigation features, frequently praising its effective cleaning and intuitive operation. Many appreciate the self-emptying function and the robot's ability to map and avoid obstacles. However, some customers note that the device can be noisy and express concerns about the price and the small water tank capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 469 reviews
  • Rated 5 out of 5 stars

    Romba Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning power. Does not get stuck on objects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best-buy at Best Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, thorough and helpful team which makes buying a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual mode

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work , best produxt good deal , works better for small or big house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum keeps giving me the same Problem . The charging click staying stuck and it won’t change it . This is the second one I get and same thing with both of them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid tech advantage...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoughtful and reliable tech! Easy set-up and poop avoidance is critical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to work with professional, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase. It has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. Worth the investment, no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much Best Buy l love shopping at your store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,vere efficient,i want to buy it a second one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba Just Not Very Thorough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a pretty good job of pushing the dust bunnies around, but leaves crumbs behind. Maybe it’s still learning, but doesn’t seem to vacuum the entire spaces.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it is supposed to do. good product for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE! ZERO STARS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZERO STARS! Nothing but problems. Purchased less than a month ago. Worked ok (not great) for the first week or so. Vacuum function is alright, but mopping doesn't work at all. It gets stuck when there's nothing in its way. Has issues returning to the docking station. It says the dust bag is full when there's nothing in it. Contacted support and am waiting for a replacement. DO NOT PURCHASE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best. It is a time saver and at your convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my irobot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lives up to its standard of working efficiently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst robo vac I have ever purchased and the most expensive. I thought for this amount of money it would be smarter than the rest and it simply isn’t. Not only can I not see the map as it’s cleaning, but I also can’t remote control it to where I need it to clean. Don’t waste your money on this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vaccum and it the software is farely easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    product failed 30 days in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good dies ever other day. I have to pick it up and carry it to get it charged up. It doesn’t go to base on its own after just 30 days or less.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Trouble product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it buy. I’ve been buying iRobot products for years and after a year or so they just stop working properly. Even though I do regular maintenance. Right out of the box, side brush did not work and had to call iRobot for replacement motor. A month or so later, map pad stopped working. I contacted iRobot again but this time they would not help me other then giving me care links.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price but just a inoperable item tried to get vacuum to work but it was defective

    No, I would not recommend this to a friend