Customer Ratings & Reviews
- Model:
- c755020
- SKU:
- 6519640
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the Roomba Combo j7+’s mopping, ease of use, and advanced navigation features, frequently praising its effective cleaning and intuitive operation. Many appreciate the self-emptying function and the robot's ability to map and avoid obstacles. However, some customers note that the device can be noisy and express concerns about the price and the small water tank capacity.
This summary was generated by AI based on customer reviews.
GOOD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING PRODUCT, WILL WORK FOR ME FOR A LONG TIME. BEST OF PRESENTS
I would recommend this to a friendBrand response from iRobot Team
Posted .Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors!
- Cons mentioned:Reliability
Left with disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this vacuum for 18 months. The first sign of an issue between error codes and/or connectivity issues, be prepared to toss it. Dont ever change your internet, internet password, or move. It will never work right again. After one year, the already useless warranty doesnt cover anything. If you dont mind buying a new ine everty year or two. Then proceed with purchase.
No, I would not recommend this to a friend Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product that adequately cleans the designated areas, and the best part is the carpet and floor detection.
I would recommend this to a friendBuyer Stay Away - Stopped Working in 15 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the product in May 2022, and it worked as per expectations for the first year. There were minor problems - the iOS app could use improvements, the smart maps would mess up the room boundaries, and one time, the j7 ended up butchering my headphone wires. This month, the unit stopped cleaning altogether. It shows me Error 2, which led me to clean and then replace all the brushes, and after too many back and forths with the customer care representative (and repeating the steps I already did), he recommended that the multi-surface rubber brushes be replaced. And since I was 3 months beyond the warranty period, I would have to purchase the replacement parts at my own cost. For an expensive robot vacuum (which iRobot touts as "premium"), it is not okay to stop working after 15 months. The customer care is horrible, too, and the responses come after more than 24 hours of waiting. The least iRobit could have done is to replace the faulty part (which may still not fix the issue). I will never purchase any iRobot product again and would advise people to stay away!
No, I would not recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My floors feel squeaky clean! Would buy again.
I would recommend this to a friendTerrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked. I took it back and they could not get it to work either. Brand new. So I said just replace off the shelve. Could not do that it was the same model but I generation newer. OMG
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba Combo j7+ We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Avoid the J7+ combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this robot. Gets stuck, confused and doesn’t map completely. Got stuck under the bed and was told it needs light. Mopping arm gets stuck and doesn’t always avoid carpets. Wi-Fi issues. A real headache.
No, I would not recommend this to a friend- Pros mentioned:Mopping
Robo vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well. It a good tool to add to a cleaning tool
I would recommend this to a friend Bad experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont even i buy it!! I got once and returned it next day, it is really bad, not as described, even did not clean!
No, I would not recommend this to a friend