Customer Ratings & Reviews

This is one of the best things I have had this year! I bought the vacuum only first, used it for one month and had to go for this one for my first floor. I only hate the noise it has when emptying. My house has never been this clean and fresh without some struggle.

I love my Roomba self-cleaning vacuum. It is thorough, cleans dry and wet areas, goes home as needed to empty or recharge. The floors and carpets look clean and fresh.

Great product! We did have an issue but customer service took care of us! Completely happy now!

My current Smart vacuum wasn't quite cutting it which is why I looked for a new one. I came across this particular one as it both mopped and vacuumed (my current dumb one simply vacuumed). Pros: -vacuums and mops -accurately maps the floor space quickly and efficiently -does a decent job of vacuuming -battery last several hours (~3) per charge/cleaning trip -can avoid objects and cautiously bumps into things (except if you close a door, will hit that hard several times) -seems to hold a fair amount of dirt Cons: -has difficulty if the carpet is shag (think 1/2-1" shag on a hardwood floor) -mopping is not that great; leaves streaks and mainly has 3 water trails associated where the jets are -removing dirt to base is exceptionally loud -requires bags A little about my household; the main level (where the vacuum is) is wall to wall laminate flooring with several area rugs throughout, each with a different length, and ~2000 sq ft. Two adults with one dog (long haired Australian shepherd) and two cats (short hair); needless to say there is a fair bit of hair around the house at any given time. My original smart vacuum for this space was able to vacuum the area alright if you put it on "high" mode but had issues with mapping the space, separating rooms and going to locations, and was REALLY bad about smacking into boundaries. Effectively, the railing leading along the stairs going down is exceptionally dented and scuffed up from the vacuum trying to clean the area. Moreover, it is a large space to mop and so the laminate flooring isn't cleaned as often as it should be. Enter the the j7, hopefully the solution to all of my current problems with cleanliness. The vacuum arrives in a relatively small box which is a direct representation of its ultimate foot print in your house (the vacuum is sitting on its dock in the box). The great is that it comes with extra components for some of the routine maintenance items (extra brush and filter) as well as trial cleaning solutions. Set up was easy; there is a card on the top that walks you though but it really is only 3 steps: get base out, plug base in, put robot on base. I messed up the last part as I put it on facing the wrong direction as that is how the other vacuum went (the j7 goes face first into the base). I started immediately mapping the space (doing the mapping function which only maps and does NOT clean; you have the option of just having it clean). The unit was about 1/2 charged out of the box and so ran for about 2 hours mapping. The map was surprisingly accurate, especially compared to the other smart vacuum I have. A second clean run the next day once fully charged (a 3 hour or so job) effectively mapped the entire foot print of the house. Where the unit struggled was the area run in the entry way which is a shag run; it viewed it as an obstacle and mapped around it like it was a wall but also occasionally would go over a corner so knows its a rug. Once mapped, it was easy to set up rooms as well as new cleaning jobs where you can send the unit to specific rooms to vacuum or mop. The mopping is about what you would likely expect, not as good as if done by hand but not horrible. I sent the robot to clean the kitchen where there is no area rugs (2 entry way rugs next to doors), doing both vacuuming and mopping. Best I can figure is what the unit does is vacuums rugs and then mops the rest as I didn't hear any vacuum sounds while mopping. If this is true, you will likely want to have the unit vacuum first if there is a large amount of dirt prior to mopping. The mopping was very systematic but streaky and the supplied cleaner left a film. I will play around with trying more traditional floor cleaning solutions (vinegar in water) next time i use the mopping function. The stow and go pad for mopping is really cool; the unit needs zero clearance to stow and retrieve its mop head; mine was partially under the cupboard when it put the mop head away to go back to dock, no issue. All in all, I like this cleaner immensely more than my other robot vacuum; it cleans well enough and prevents the build up of hair in our home, has a good algorithm for mapping and control. The downside, is its mopping isn't impressive, it struggles with high carpet, it isn't bag-less, and its a bit pricey. I can't speak to how long it will last in such a hair filled house but would recommend it as a weekly or more friend to help keep your house tidy.

So far so good. This is such a fine product. Pretty good in carpet and hard floor both.

This thing is worth every penny for me. The floors used to be full of tiny dog hair that was daunting for me to clean. floors and carpet stay much cleaner. We have hardwood floors everywhere. So Far So Good!

Easy set up. Cleans well! Great Christmas gift.!

The tile floor is cleaner than ever and the carpet stays vacuumed.

Working good so far, just a little bit loud. Not a bad product

Love it. I like how easy it it to to keep my house clean and efortless by using this robot. I also have the bravajet

The greatest ‘household’ help money can buy. I set the schedule and Jeffrey is always on time - cleaning, mopping and returning to base. I just love it!

I had it for 3 weeks now and I have used it almost every week! It’s thorough and smart, even though you might think it’s cleaning one spot over and over it’s just trying to learn its surroundings.

I love this vacuum in just got it literally so f it now first the first time. I have Collies 5 of them so it’s my new best friend

Works as it should a little pricey but does the job

I would not recoment this for anyone to use on hardwood floor. Makes noise. But it is good on carpet I seen it workign on one of the carpet on which most of the other robot did not work. Wipe attached came off just after my return windows was ended :-(

Wonderful product. Saves me so much time cleaning. I run it every night while were sleeping. I wake upnto a clean home everyday.

Truly not impressed with it at all. It’s starting to have communication errors with the base, not returning home when the path is not even blocked and adding to the map incorrectly. Instead of learning the floor plan better, it’s getting so much worse. We have had it for almost 2 months now and truly wish I could get my money back and try something else. The first weeks it worked great but now it’s downhill. Also, having to manually add water and refill it constantly it’s not a step we are truly enjoying.

By to do two things, mop and vacuum, this robot does neither very well. The only scenario where I could see it make sense would be in a small / medium-sized apartment environment. The liquid reservoir is not big enough for most homes, so you are going to run out of mopping solution quickly. In addition, I have found the mop pods to do only an average job of cleaning. Have used other iRobot products in the past with better success, this one was sort of a dud for us.

Love this vacuum, we are able to just do a section that gets the most wear. We have two dogs that shed like crazy, and sometimes it does get clogged but it is rare. I will say we do sometimes have to do an over all vacuum if we haven’t ran the iRobot in a while.

I've had nothing but trouble with my robot. It doesn't empty properly, leave a mess at the base. I've had it replaced once already because the mopping arm would not work. Now it stays on it's home base 99% of the time with an error of somesort. Not happy with this.