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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,326 reviews
  • Rated 4 out of 5 stars

    Definitely worth a buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this guy! Replaced a gen 1 or 2 we had so this is a great upgrade. Personally feel many with bad reviews just are miserable and hard to please. I pay 300 one time for a robot to sweep my floors. The value is ridiculous. I just let it run as it does many times a week and it’s always returning buckets. App is really cool and useful. Only downside for me is there isn’t a zone protector device to make sure it doesn’t enter a certain room or area. Otherwise it’s truly awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Makes my wife happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Doesn't particularly like a lot of chair legs Good run time. Maybe a little noisier than I expected but not offensively so.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    My best friend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two dogs, a child and a lively household this Rumba quickly became my new best friend. The pet version is simply fantastic and can deal even with my Great Pyrenees' summer fur.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums floors and rugs without issues. Unit uses s random pattern so takes longer then expected to cover large rooms.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Roomba e5 Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The irobot roomba e5 is a very good cleaner, it works smoothly and has a potent vacuum so it practically gets a very clean floor, the only issue is when going back to the base it has to be close to it to detect the sensor.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Does a great job on hard wood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first robot vac I have owned. I think it does a great job just has problems finding its way back to base when done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    iRobot vac.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pick up pretty good but misses a lot of areas so you have to pretty much direct it to the spots it misses.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roombe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it clean like any other roomba. Don’t let it fool you being on the cheaper side, it’s just a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Nice vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great price. Wish we could have afforded the vacuum with the mapping, otherwise this is a good unit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent Vacum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent robot, I would of expected better from Irobot, gets full fast the rollers are great for not getting clogged

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super Helper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have one on each floor of our home. They are used almost everyday. They do an excellent job of cleaning our lakeside home especially shed hair from our Labrador Retriever. They act almost human. Each has a name.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Powerful and simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my order within a day. Setup was super simple and the Roomba is doing its thing without a problem. I still use my dyson for deep deep cleaning, but this is perfect for daily maintenance.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    best brand of robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent vacuum, you do have to empty it frequently. I can have it do the main floor before i get home from work

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of cleaning. The random nature of its pattern does make it odd but it does get just about all of the room

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until last week, I had an Eufy 11 that I loved but after 2 years and half, one of the side wheels stopped working and unfortunately Eufy doesn't have maintenance service in USA. Then, I decided to buy an iRobot and I choose this e5. I read all the reviews and, probably people who do not know other brands, like it. I did not like it. The first thing is that it is extremely noisy. The noise it makes literally gave me a headache. Second disadvantage: the app is only to send to clean or, to send home (the charging base) the iRobot. It is useless. I have several rooms in my house and sometimes I need to clean one specific room. My previous Eufy had a remote control that allowed me to guide the vacuum robot wherever I wanted. This Roomba does not have that option and, if I want it to go to a specific place, I have to carry it with my hands and, take it to the place. Another thing, this iRobot spends a lot of time in the same place beating the same walls or the legs of the tables and chairs constantly. It is probably more powerful than my previous one, but in my case it doesn't help me. I prefer a quiet vacuum. So, unfortunately I'm returning this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Autonomous & Easy to Use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is simple to setup, schedule and perform on-demand vacuuming, as well as monitor issues using the intuitive app.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Very helpfull

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba is a very good help to clean my house while I am in the work. Very easy to use and it got stuck in some places very few times. The dust reservoir is not big enougth to use more than 2 times without clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Vacuum is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great. The app is a little confusing still learning how to adjust the length of operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as I thought it would be. It does save me some cleaning time, as I work from home and I can run Roomba while I work on something else. I can only let it do its thing in the downstairs because it is all the same carpet. I do still need to have a full size vacuum for upholstery on sofas, and the upstairs of the house that has mixed carpet and hardwood floors. Color contrast in carpets confused it and it didn't suck up things on the hardwood well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Does a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough. Have a hard time making it thru the whole cycle without getting stuck under the couch.

    I would recommend this to a friend