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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,326 reviews
  • Rated 3 out of 5 stars

    Not all that impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Roomba e5 since November 2019 but didn't start using it until February 2020, when we moved into a new home. This vacuum just bumps around the house without any real plan. I thought it just needed some time to learn the layout, but it's now April and the thing still never gets the complete floor plan. It also takes at least 30-45 minutes for it to find it's home after hitting the "home" button, and it's docking station has always been in the same spot. I've had issues with it quite a few times already, making noises while running and then not charging while on the docking station. Both times I took the vacuum apart, cleaned it and did some trial and error before getting it working correctly again. The vacuum is still handy - I run it each day and it fills with dirt and dog hair every time (3 dogs). It helps me from having to sweep EVERY day. I do a physical broom sweep only 2-3 times a month now, but for the price, I would expect it to be a little bit more advanced. If I were to do it all over, I think I would try a cheaper robot vacuum or two first (probably a shark) and see how one or two different brands do before purchasing the most expensive vacuum on the market (Roomba).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    roomba for pets

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for pets on hardwood. ease use of app too and has a daily schedule

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase i made in years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it 2 times a week and my place is spotless. I have a short hair dog and fur was everywhere before roombafur came into my life. Must get if u have pet fur around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy the app features are. Able to set a schedule and works great with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Picks up everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a dog that sheds. And this roomba is awesome. We run it everyday and it does a great job. And the dog likes chasing it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Investment Every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments ever. Very easy to use and maintain. We have a pet so this has been a time saver. The app also works great and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot from a reputable company

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second roomba and it does not disappoint. The wifi connectivity adds usefulness in today's busy lifestyles. I am able to remotely check up on the device while at work. This does not perform as well as a regular vacuum but is perfect for quicker daily cleanings. The battery life is also improved compared to the previous generation as it can now complete more cleaning in one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little auto vac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom wanted a robo vac to help around the house especially since her dog sheds alot of hair. She is pleased with it and helps keep the floors clean on the daily.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for people with pets which makes a lot of noise when functional

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent product it does the job. I recommend for dog and cat people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My 1stRobot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hardwood floors you just have to get at your own corners first, durable and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlike anything I could have imagined.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a Roomba or any other robotic vacuum before. I was skeptical at first of how well it would work. I got Cecil home, yes I named him Cecil, and set him up. I was very impressed after the first run of how much stuff was picked up. Cecil runs every day and seems to find the dust bunnies and dirt that we cannot see. I love my Cecil and was a great birthday purchase. I would recommend to anyone that was looking to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    First time user of cleaning Robot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, very satisfied with the cleaning results! This is the first cleaning robot we own and we are very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba Evie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the trick on cleaning and renewing the nap of the rug. We may have to make adjustments to not having some objects on the floor, but that is okay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product, very useful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really like this product. It makes her daily chores easy and she does not gets tired vacuuming our large house. Great product, will buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent little helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be amazed about the amount of dust and lint this picks up. Very easy setup and use. Only con - likes to get stuck on pedestal fans.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works well. Work better if combine with accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful motor, good cleaning sensors, easy to clean trash compartment; the roomba that empties out automatically is less maintenance but pricier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba e5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba e5 works really well on my tile floor and my rug around my coffee table. It was really easy to set up with my WiFi and phone. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Excellent pick up of pet hair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older version of this vac. The new one does an excellent job of picking up pet hair, and it doesn't get tangled in electrical cords. It is a big time saver.

    I would recommend this to a friend