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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,326 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up ... and does the job and I should have got it sooner

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Roomba as our first that we had for 5 years finally bit it. Love the rubber brushes. Makes cleaning much easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. However, I know the individual wanted this Roomba because of its performance, and said it was an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great irobot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. It is great for cleaning carpet and wood floors. I love that I can actually control it with the app on my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Fine on hard surfaces. Might eat your rug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great to just set it an hour before you get home and let it collect dog hair that's laying around, however you may want to move your rugs out of the way if you don't want the annoying event of having to pull the carpet out of the rollers and it ruining a rug.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 3 out of 5 stars

    Decent but returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I didn’t notice this doesn’t map the area/house. I returned it due to it vacuuming for 1.5 hrs and spending 20 minutes of that in a single 3’ area. Skipped numerous areas and just didn’t feel like it was worth the investment without it mapping the area out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great vacuum when you have pets!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 dogs and the robot does a great job picking up dog hair and other particles. Love this product, highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    clean all the time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this , my house is always dirt free. Carpet and floor always look clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saves me so much time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for our Airbnb unit it is so convenient to just push clean from the app when the guests leave it is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    We own a robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first robot. It is awesome. I was surprised how much dirt was on my floor. I also enjoy how quiet it runs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a fantastic job on hard floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with how the Roomba e5 cleans my wood and tile floors. It does not do as well on carpet, and I usually go back over my area rugs with a traditional vacuum to get them clean. I’ve had no problem with Roomba not finding its way back to base, and found the setup and scheduling to be very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine work like a charm no more sweeping for me just turn it on with my phone and bam done

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again. It works much better than the Cheap one I bought last year. Can use your phone to operate. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    iRobot has become my cleaning companion

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday for basic cleaning. Picks up whatever is on the floor and always makes the place look clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 70 year old mom for christmas and she absolutely loves it! It cleans under beds, couches, and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The Roomba e5 is the less noisy cousin.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ability to pick up dog hair and dust particles in those hidden spots. Easy cleaning and air filter replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to connect, not so loud when running, clean ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying our first evac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice not dealing with cords and having to focus on vacuuming. I can be cleaning while it vacuums. I don't like that it has no pattern in cleaning. Also, it takes a while to find the base. The base is light weight so the evac pushes the base out of the way when it tries to dock. Hope it lasts a while and then we can explore something different.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this robot, it's helping me a lot and save my time to clean the house.this products great, i like to tell my friend

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great Cleaning assistant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment we've made. Having a dog that sheds, this thing picks it all up, on a programmable schedule!

    I would recommend this to a friend