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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,326 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Robo Vac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans up so well! Would recommend it to anyone who hates vacuuming. It’s so fun!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It’s great we love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does a really good job and I love watching our cats freak out when it’s working .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast purchase. This roomba is helping as doing as I was expecting

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love this cleans the floors great. I am happy I purchased this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, can’t complain so Far East to use and easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Didn't meet expectations

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive and does not have room-by-room navigation. So, although it cleans well, it does it haphazardly. Returned it and bought a cheaper brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate! Ap on your phone is user friendly. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent cleaning abilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is better than any upright vaCuum that I have owned in the ast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Little Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum is very powerful, it runs a little over an hour an a half. Only thing is that it has no specific pattern that it follows, but it will eventually cover the entire area. The app doesn't appear to work particularly well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy Minnie our robot. It does an amazing job getting areas I cannot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    squeaky clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to home and easy to setup and navigate through the home

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Súper

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine , we clean the house every day and Well cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Pet hair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up all the pet hair that my vacuum misses! And it was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Machine usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and easy to operate. It’s also easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fast Cleaning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Cleaning easy to use!like when it clean the corner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better Model - Worth the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the original models - easy to clean and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Annie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! love it . Easy to set up, easy to use Named it Moose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba! It works so well and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can't live without my Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd I purchase. I gave as a gif the 1st one to my brother. It works great. You can schedule your cleaning while you are outside. Using the app is very simple and setting it up is the easiest thing. In my current apartment it needs to clean on carpet and hardwood floor. A bit noisy in the last one because of the great suction power. I'm very happy with this Roomba!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this a 4.5. This Roomba can clean a room quickly. It does an amazing job at picking up our German Shepherd’s hair. The floor never needs sweeping afterwards. It finds its way to the charging station unlike my 2 bobsweep I had but, unlike my bobsweep, the trash container is smaller. I have to empty it more. But, for the time it saves me, I don’t mind! I do recommend this vaccum!

    I would recommend this to a friend