Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,326 reviews
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Good robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bot does a great job of cleaning up pet hair..

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this 2 times a week to pick up pet hair. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Irobot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cleaner and incredible but true work perfect

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Not nearly as loud as other reviewers made it seem.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fine for smaller spaces

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this but returned it for the Roomba i7. I found it lacked many features as compared to the i7. It would bounce from wall to wall without getting the entire room clean before moving on to another room. This feature would cause it to run out of battery before getting the home clean. Also, with 3 animals, 2 kids and 2 adults living in 2400 sqft, it simply wasn't the best option for what we needed to keep the floors clean. My opinion is it would be better for a smaller home with less activity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum on wood floors

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the roomba! It picks up way more than I would have imagined. I have a dog, and it definitely picks up hair. My loft has all wood flooring. The part I like the best is that it vacuums under the bed. The part I like the least is that it'll suck up the puppy pads. I only use it when I'm home, so no accidents can happen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    e5 does the job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. I like that it docks itself when done!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cleans up a lot of hair my dog leaves around.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes this unit functions so well and at others is an exercise in frustration. Gets stuck often seemingly for no reason and often can’t find its way home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Time Saver - thank you!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Excellent on flooring. OK on carpet. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba! Thank you for this magical vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Dirt pickup

    Rated 5 out of 5 stars

    Best vacuum cleaner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love vacuum all you do is use a remote picks up doghair and dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this roomba!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit!!! Best purchase I’ve made in a while!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans well but not what I had expected it to be.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to get this Roomba to vacuum in rows. It has no pattern to it’s vacuuming. It tends to miss a lot of places. It cleans well in the places that it vacuums but misses a lot of places as well. It also gets stuck, several times during a cleaning. Not sure why it does not sense those places and avoid being stuck. I just ordered the iRobot i3+ series with the empty station. I hope this one will pattern itself more and also avoid getting stuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacume

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite vacuum picks up a lot and is quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased and impressed with the way this product works.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for invisible dog hair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product will recommend to have instead of sweeping

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Small and powerful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good vacuum with good cleaning, but has to be cleaned after each use. And gets stuck on shag carpeting. Has to be attended each use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mom loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since my mom received this as a gift she can’t stop using it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans well

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Cleans well. Good battery life. Would recommend.

    I would recommend this to a friend