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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,326 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is easy to use and works great for a house with pets!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works very well. Would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect for dog hair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for picking up labrador retriever hair!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job. Does an amazing job. Does an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum sucks a lot. My dirty floor keeps it busy..

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Cleans pet hair well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job keeping up with the pet hair between vacuuming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for thick carpets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assured by a store associate this mode could handle high-pile rugs and carpets. That was not the case, but unfortunately for me the Roomba acquired some nicks and scratches from the edges of my cabinets after one use, so I didn't bother trying to return it as I assumed the cosmetic damage wouldn't be accepted. The device works as expected otherwise, but I can't really set it and forget it in my apartment, as it constantly gets stuck on the carpet in the middle of my living room, which connects all the other rooms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    easy to use, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to supplement canister vacuum. Keeps floors tidy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not good as the newer model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears more noisy than the newer model, also did not have the virtual walls. For the same price, you can get a newer model with virtual walls at other places.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cleaner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and reliable and quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Roomba! We run in 3-4 times a week and it works wonders for picking up pet hair. We have a shredder and this cuts down on the severity of a major clean. We still have to do so every week but the Roomba picks up so much! It gets stuck from time to time but we still love it. Needing to move the home base to a new location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a one year old frenchie I felt I was always vacuuming so I decide to buy myself the roomba and I love it , my floors are clean and hair free , I would like the battery to last a little longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice robot vacuum, but it does leave some areas to be desired. It has poor hit detection at times and will continuously run into items. It also shuts itself off from time to time, randomly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robo vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday its unbelievable how well it works.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I make messes on purpose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a mess and close this little guy in the room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba e-5 vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little robot vacuum for the price. It has a lot of suction power. Only problem is it does not always find it’s way back to the charger. I have had it about 1 month and really glad I purchased this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The romba is great. It would only been better if the power button was somewhere else as my dog learned how to turn it off with his nose or paw lol. So he won’t let the vaccum go on for too long before he turns it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular vacuum runs quietly and does a very thorough job of cleaning the carpets. The suction is very strong and I have both cats and dogs and this vacuum takes care of the cat hair and dog hair. It runs for a long time and we have had no problem with this at all. I highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This easily replaced a vacuum .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to clean. Payment plan made it a win win

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceeded my expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. Great cleaning coverage.

    I would recommend this to a friend