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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,326 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help in the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Great purchase. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans whole first floor of house with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a starter iRobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. does a good job. It covers three rooms. It last about 50 before it automatically programs itself to go back to the charging dock. The only issues is it can't handle long hair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good vacuum but with exceptions

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two things to consider if you are getting this vacuum. One yes it’s a very good vacuum BUT it does not have an emptying station that comes with it so you will have to empty it out depending on how many times you are using it. Two after not even a year of having it I have started to have problems with my vacuum but this has been with multiple uses every day since the date of purchase. So take that as you will.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Better options and cheaper too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not the best at all or even close when it comes to price point you can buy the Anker eufy series and it's Slimmer has better suction and definitely gets over little bumps easier and with two rotating bristles the helicopter ones on the front it's great for cleaning up the edge and it's Slimmer to get underneath the edge of countertops I took this one back and bought the Anker instead and saved $179

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is soo good. It has longer battery power so it vacuums around my house much longer and I love the fact that it does not have brushes in the roller, so I don’t have to clean the brushes often. I just wish it came with a virtual wall box. Over all I’m satisfied with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay ... vacuums

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up is the most difficult. Once you get that step it's not that hard to operate. I followed mine the first 2 times.. to guide it along. Today it ran by itself only got hung up twice. Before you start the vacuum you need to make sure there are no cords or anything that can stop the vacuum. I make sure everything is moved and out if the way if any object is loose that can cause problems. Felt good to sit back and let the Roomba vacuum my floor. No just to set up the Brava m6 for mopping. Once that set I'll be a very happy camper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a daily clean up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to help me keep up with the dog hair daily inbetween my normal sweeping. This does the trick. It comes out as scheduled and knows when to go back and dock. High recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s really good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when I was bedridden and couldn’t vacuum. It’s a great vacuum. My only complaint is that sometimes it will stay in mostly one area of the house and not do the entire house.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struck under furnitures often.. can't call this an robot.. took hours to clean my hall still left with dirt on the floor...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful to have around the house

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of hardwood and dog hair. This saves a lot of time since myself and my spouse both work. Set a schedule and roomba goes to work. Only downside is there are a lot of females in my house and the hair gets up in the rollers and requires some extra attention to clear them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it says it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes everywhere, and picks up more than my current vacuum sweeper. I actually vacuumed an area, then Roomba went over it, and filled his dust holder. It's easy to set up. The WIFI app is great. Only thing it doesn't do mapping so it just wonders around but it gets every spot. Happy with it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately not the best choice for home with pets, maybe one of the pricier models is? Rollers get clogged with hair and the effects the suction. I run roomba every day and have 1 dog and 2 cats. We are not dirty people and I still use my Dyson if I see debris left after Roomba runs which happens often. Maybe my expectations were too high. I will say it took a few weeks but it has memorized the house and gets stuck less often. It had a hard time finding "home" a lot at first but that has improved. My next one will be one that emptys itself for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Pet Owner Must Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-cat home and this device does wonders for reducing the amount of fur, dander and dirt. Really helps out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I will recommend to others. It cleans the house while I’m doing other chores. The hair gets stuck on the road ngs. Needs to be cleaned every each use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba keeps up with the pups.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this thing does such a great job keeping on top of sweeping and vacuuming up pet hair. You do have to empty this model more often than you’d think... but I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but not great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly use for dog hair. It does the job but the hair does not go all the way into the waste catch. It clumps blocking the opening. Not a large problem but could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Robot for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than my 690. Got it on sale for $299. Does a terrific job in between weekly cleaning, I actually use it everyday. Good for maintenance cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Just hit the circle button and it goes. I wish it got the sides, corners better. You have to sweep that area first. It navigates the home well. Easy to empty out and you don’t have to do that often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up better than expected. Must empty each time, or it will not pick up well. Works well with moble phone. Still learning how to get it to turn off automaticly. It cleans the same surface more than one time. It would help to have a better instruction manual.

    I would recommend this to a friend