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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,326 reviews
  • Rated 5 out of 5 stars

    Clean floors

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a dog, this is a must. This is the best investment I've made for the bachelors pad. I turn it on while I'm away and come home to clean floors. I will say it doesn't map your home so might get stuck in some places.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for, its not as good as the newer models but it still cleans the area where it decides to clean, auto return when battery is low helps too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is everything you need to do a spectacular job. Very impressed with the job it does. It is our first vacuum of this type and we totally recommend this model for anyone wanting to have a robotic vacuum at a good price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vrooom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot works well, just as well as a vaccuum, only thing is, just as anyone knows, a vaccuum is faster and more efficient. Overall, it gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good guy but not powerful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 690 for a few years before I got this one.the fact that the 690 has brushes helped a lot since I have two shedding dogs.the e5 is great but not powerful enough to have no brushes and only rubber rollers.it will leave bundles of hair cause it grabs them but to weak to actually suck them up:). If that’s the budget I would get the 690 which should be around $199 only these days,especially if you have pets. If you can invest more i would recommend the S9+ it’s incredible.thank you for reading:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Back for Vacumming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good back up for when I'm not home and some vacuuming needs to be done. However, it does not pick up larger tufts of cat fur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog hair!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after moving into my new home with all hardwood floors. The dog hair was driving me crazy. I just turn this on every other day and it does the job for me. I will upgrade to a machine with mapping next time, but a great starting point machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price on sale.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Occasionally gets stuck or gets lost, but overall very good product with GREAT programability. I would definitely buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is built well and picks up everything! Our last vacuum was a different make and we can’t believe how much better this vacuum is. Love the way you can operate it from the app and schedule the cleanings! It was definitely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daily maintenance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this daily to pickup dust in our main room. Runs for about 90 mins and always picks up a lot of dust. Makes the deep cleaning days much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift. I did a little research and found this one is the best one for the price. I purchased it as a Christmas gift, and she loves it. I purchased the insurance on it as well. Just in case. I think it was 2 year insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend - works great paired with our Mop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from our older Roomba -- we love this model as it maps our home - you have to map a few times but then it is perfect. We can run remotely from anywhere we are. Highly recommend - works great paired with the Roomba Mop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a time saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba. It takes a few minutes to get everything set up for cleaning, but once that's done, it's simply a matter of pressing a button either on your phone of on the Roomba, and the cleaning begins. My only regret is that we waited so long to buy one!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Average cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average cleaner, navigation is not good, kept cleaning the same place and did not cover the complete floor. Had to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy, helps maintain the household but do not rely on it to clean your house on a weekly basis, need weekly cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Christmas for my new floors, it has be set up to clean everyday! A little bumpy in the beginning, but I have lots of stuff in the way, the little thing just plugged right along. I've had to empty the catch already, it has picked up so much!! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Nothing smart about this vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum just wonders around my house can’t even go on a straight line for long, returned and got a better model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a fractured back and cannot run my sweeper so this was the answer for me. I mainly have hardwood floors and it’s perfect. It’s programmed to run at the time and days I selected. I’m very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on carpet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a different brand downstairs on hardwood floors but the brushes always jammed up with cat fur and my wife’s Long hair. This doesn’t have that problem. It’s a bit tall so it can’t fit under furniture like our Efy. That’s really the only knock.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Worked well but returned for 960.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erratic movements but cleaned up the place well. Does not do well on high pile carpet. Switched it out with the 960 model.

    No, I would not recommend this to a friend