Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,326 reviews
  • Rated 3 out of 5 stars

    This little robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent product. Not very efficient in picking up duty on hardwood. One found myself sweeping behind it several times. I’ve had to redirect it several times because it would leave an area, hit an obstacle and go back to that area. You definitely have to make sure nothing is on the floor that will get stuck in the rollers. The willets shark aren’t very durable in less than a months time they need to be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, xmas gift for my son for his house. Not opened yet but I know he will love it.. He wanted a Roomba for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my new toy. It didn't get caught at the rug fringes. The company let you have higher level of control on the app if you buy more expensive item. But, I'm ok with just simply do my own arrangement.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Isn't working after moving

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but can't get the app to work after moving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter robotic vacuum.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum exceeds expectations. The foam rollers are definitely a great upgrade from the brush roller. I can’t recommend it highly enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realtor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent helper!! Great job sweeping my floor and vacuuming my area rug. I am very happy with this purchase, while the rumba is doing her job I am taking my time to do other things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans dog hair off wood floors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace other iRobot’s that quit working and so far it gets dog hair off wood floors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still kind of loud and still kind of goofy routing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still does the usual Roomba thing of seemingly random movement, and the WiFi connectivity doesn't really add that much value ultimately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 2 out of 5 stars

    Dust compartment small and cover falls off.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I unpacked this item, the cover to the dust compartment was not intact and would not stay intact. The compartment is extremely small especially for animal hair. I was unable to get it mapped for my home as it had problems talking to my internet router. Evidently there are some routers that are not compatible with this unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba has been working very good in our house. It vacuums the house then returns home when the battery gets low. We set it to vacuum the house when we leave, it's nice coming home to fresh clean carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use online system and price was right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the online system was easy. The price was very good for this item. Shipping was very fast. The item works very well and cleans the floor very good. I would recommend using Best Buy to any one wanting products they sell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iRobot - Roomba e5 Wi-Fi Connected Robot Vacuum -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work that I expect. After some month to use did not work and clean that they show in the TV.should

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from one of the original models. Suction power is great and the app makes it easy to program for certain times and days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well has good battery life wish the sensors where better as it sometimes crashes into objects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first robot vacuum and I am very impressed with it! It cleans very well on both hard woods and carpet. The "Bag" on it fills up quickly but I don't really mind because that means its doing its job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she’s so happy. It really helps her out. It’s very efficient and does what it says it will. Very worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot. Amazing! Bought for my daughter and she uses daily when she leaves for school or work. Vacuums better than we imagined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot vacuum.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up dirt efficiently. I just wish it was a little more intuitive in the path it takes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba e5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always looked at these and thought they were not worth the money. However, after purchasing one I can’t believe I waited this long to buy one. Easy setup, easy to operate, and prolonged battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    some areas are really clean, others not touched

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has trouble going from hard floor to carpet, keeps cleaning the same area

    No, I would not recommend this to a friend