Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,326 reviews
  • Rated 5 out of 5 stars

    Vacuum from your phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having it in the house. Works great with our hardwood floors and our dog. Cleans our rugs better than expected. Keep your filter clean. Check roller to keep it clear and this will last forever.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up most things but skipped over some things. Couldn't get it to cover my entire house

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regressed Model

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 650 series years ago and made it a part of our family. After years of abuse it finally stop working. It was probably my fault, because I may have used too much liquid cleaner to sterilize it after it gobbled up some serious dog poop from our puppy. After doing research on newer iRobot machines we settled on the e5. I have extensive knowledge in maintaining and repairing the 650 model(until I reacted to poop mess). Yes, parts do wear out, but easy to replace or modify. The 650, an older model, is far more superior in cleaning power with a much larger dirt bin. The engineering of the newer model makes me believe iRobot cut corners to increase profits. The e5 is constantly clogging because of the smaller dirt bin and smaller “vacuum hole” , the roller(made out of rubber - not bristles like the 650) are cheaply made. I would of returned the e5, unfortunately, the returned time had expired. I am currently hunting down a 650 online to replace the e5. The e5 works, but if you have owned older iRobot models - you’ll know what Im talking about.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Roman to the rescue

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest thing about his is remembering to start it after we have left. Does a great job k. The floors though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value for the investment.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value for the investment, it definitely helps clean out the house but do not expect to do a full job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was delivered as promised and in good condition. My only disappointment was that my daughter say the package which was her Christmas gift. I would have preferred the box were de-identified.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ROOMBA!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble setting up but works great now. Definitely getting one for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B b b b b b bad to the bone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy gets it done! I’m a mom of 6 and a Great Dane. I do not have time to sweep and mom everyday, but I can’t stand the mess. This thing takes that worry away. Plus, it’s fun to watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one to keep for years

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for the first 3 weeks and found the inner filter was broken and I am planning to return this week. Other than that this product is awesome and this is my second one for my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On and Gone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy turning this on and leaving the house! Connects well via Wi-Fi. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vbot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in the house, only complaint is that it don’t always returns to its charger. I have to put it back.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Vaccumm

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a hard time sometimes to go back to charging dock by itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robo Vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robotic vacuum does a great job of mapping your house and able to avoid unwanted areas. Battery lasts around 2 hours which is more than plenty of time to clean your pad. Great buy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Ok for tile/wood floors

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made a lot of noise when cleaning and seemed like it wasn’t quite strong enough to vacuum over the carpeted areas or area rugs. With cleaning it out after every use I would rather just use a standard vacuum or opt for the higher value models if you are looking for a more precise and even cleaning experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more sweeping up pet hair!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it so much easier keeping my floors clean with 2 dogs. Works great on hardwood, tile and regular area rugs. I have a thick area rug in my bedroom that it has a difficult time going over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! No more dust mop! I recommend this item to all my friends and family! My new toy I always wanted one now I wouldn’t trade it for anything! Coming home to clean floors makes my day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cleanup for open spaces

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best in open spaces without lots of obstacles. Does a good job on hardwood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love my Roomba!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect! Easy to use and clean. I connected it with my Alexa and it cleans my whole apartment without problems. It sometimes get stuck but it sends a notification. Amazing product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with roomba.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans so good and has never had an issue. Only thing that is problematic is that it does not like shag carpets. When it runs into the shag carpet it stops functioning and says it has gone over a cliff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a first time robot vacuum. Definitely good in small spaces

    I would recommend this to a friend