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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,326 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and isn't too terribly loud. Nice feature to have the app on your phone to turn it on/off and for alerts if the roomba gets stuck somewhere.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Mapping

    Rated 1 out of 5 stars

    disappointed client

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sweeps diagonally, goes through the same place over and over again, leaves places without sweeping, does not map the house and the battery does not last more than 30 minutes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great floor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and perfect for the family! Picks up dog hair and all the crumbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Lil'Helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with my new Lil'Helper! The dogs are not thrilled about Mom's toy, but I think they will get use to it. This is my first iRobot purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful suction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effectively cleans the areas it covers, though it does struggle on longer carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wedding Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot was purchased as a gift which still hasn't been given. Considering it might be received as too extravagant. I'm sure it is very special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing we could have purchased for our daughter. She sets it from her iPhone and it scheduled the cleaning. She has 2 fur babies and it’s a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 1st Roomba and is amazing we are happy with it you can use google or alexa you can schedule the days and time and the time is cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mother just because she's always wanted one. The thing is so cool we can spend hours following it lol does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a gift for my daughter and her husband, so far so good, they like it, nice getting alerts when its stuck, not to much babysitting needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little picker upper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for the wife. Just a little something to help hew a long. So far, so good. Moving forward through the learning curve about its operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum, does it’s part to pick up everything off the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Animal & Dust

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very sketical on the robot vacuums, my daughter insisted I try... will always have at least one in my home they are great !!!!! I now have 3... :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love it! makes life so much easier. I totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my mother for mother's day.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mother for mother's day. She's not getting any younger and needs help vacuuming frequently. This was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good helper

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controlling and good orientation. Is definitely one of the best at store. I have car home and it’s really help keep my house clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family member

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing and have named it Crumb Pirate. He might even be in line to get a Christmas gift this year…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Powerful suction. I am amazed at how much it picks up, then it finds its own way home back to the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love our roomba ! Love that it gets under furniture and places you normally don't vacuume weekly . Best part ... naming her lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    over priced and completely unreliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for the first dozen times and now will not charge because of an issue i am having with the docking station. Unfortunately i cannot return/refund this product to best buy and I also cannot pursue redeeming the 1 yr manufacturers warranty because i did not purchase their vacuum off their site, but decided to purchase it through Best buy, bad move. These vacuums are too expensive to not be able to return/get a refund. Never again will I go this route.

    No, I would not recommend this to a friend