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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,326 reviews
  • Rated 4 out of 5 stars

    Does what it's suppose to.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one of these for a while. I am happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought the 675 model but exchanged it for the e5. Wow, I'm glad I did!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, got this for my wife and she loves it, happy at the fact she doesn't have to push that hand vac around the house again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for about 3 weeks now and I love it. Definitely saves time cleaning. Robot vacuum is a little loud but it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stronger suction that lower models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans entire home & returns to charging station... via smart phone app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wife gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my wife and to be perfectly honest, she rarely uses it. I was hesitant but bought it as a last minute gift and wish I would have spent the mo way on something else. The unit gets stuck under some of the furniture. I wouldn’t recommend getting one of these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacumn

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice. Does all the vacuuming for me. I'm lazy and hate vacuuming. It's like my personal pet and picks up after me lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for mother in law

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law is 82 She was having a hard time vacuuming. She loves this vacuum. It cleans as good as a regular vacuum with no labor. Very happy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog hair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from our previous model. The rubber bristles are definitely useful for dog and human hair! If you have pets, I highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum much improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older one. This new version is much improved and the rubber sweepers on the bottom are much better than the brushed on the last modeil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my son and he was very excited to receive it. It worked as expected and he had fun figuring out the right spot to park his new toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good ! The battery could be a little longer it hardly gets stuck and the phone app helps with knowing when so you don’t have to be checking it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Does everything perfect! Works just as I thought it would, no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Saves a lot of time. Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our robot. He does a good job cleaning. Stops when it feels that something has gotten tangled or is on the edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Put it on a schedule and let it go. Be sure to pick up any loose cords to keep from getting tangled or stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Robot Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very nice job. Has a hard time with tall carpet. Easily navigates around furniture. Finds dirt that I didn’t even realize was there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Roomba. We named him Wall-E. He does great cleaning our tile and wood floors. Picks up cat hair and kiss crumbs like a boss.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and does it purpose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have things out of the way. Overall it communicates nicely with phone and operates when told. It does bump into walls all the time but I guess thats how it finds it’s way. It’s coming handy as I have a newborn and it saves time on cleaning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so very impressed with this model. Our friends have a different model that tracks the house and sticks to that routine. This thing is so sporadic with it's cleaning.... it will stay in one place for an hour and then move on to another room until the battery dies. I should have brought it back.

    No, I would not recommend this to a friend